Client Support & Travel Booking | Online

Destination Careers; Columbus (OH); Remoto; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Destination Careers seeks a Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.

Responsibilities include organizing bookings, providing support via email/phone, and maintaining client data. Training is provided, with a focus on delivering a positive, team-driven client experience and knowledge of destinations and suppliers.

Competenze

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required — full training is provided.

Mansioni

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Conoscenze

Customer service

Communication

Remote work

Time management

Detail-oriented

Strumenti

Booking tools

Descrizione del lavoro

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

Assist clients with organizing booking details, dates, preferences, and service selections

Provide customer support through email, phone, and messaging in a professional manner

Help gather and maintain information needed for reservations and itinerary support

Coordinate booking details and follow up with clients as needed

Maintain accurate notes, client profiles, and documentation within our systems

Respond promptly to client questions and provide helpful guidance

Stay informed about available destinations, suppliers, and experience options

Support administrative tasks related to planning and booking services

Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

Strong customer service and communication skills

Organized, detail-oriented, and comfortable using online tools

Ability to work remotely and manage your own schedule

Professional, dependable, and proactive

No previous experience required — full training is provided

What We Provide:

Comprehensive training and onboarding

Access to booking tools, systems, and resources

Flexible remote schedule

One-on-one support and continued guidance

A positive, team-focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year