Client Support Specialist (Work From Home)

lunaagencies; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Training provided

Mentorship

Remote work

Flexible scheduling

Weekly pay

Performance-based earnings

Career advancement

Job summary

Lunaagencies is expanding its virtual team and seeks motivated individuals to help members understand available programs and enroll remotely. Training is provided from day one, with ongoing coaching and mentorship to help you grow.

You’ll meet virtually with members, answer questions, review coverage options, and guide them through applications and enrollment. Flexible scheduling and weekly pay accompany opportunities for advancement.

Qualifications

• Comfortable communicating and working with people.
• Strong listening, communication, and interpersonal abilities.
• Dependable and capable of managing a schedule independently.
• Organized with good attention to detail.
• Willing to learn and receptive to feedback and coaching.

Responsibilities

• Meet virtually with members to review available programs and services.
• Answer questions and provide straightforward explanations of coverage options.
• Identify each member’s individual needs and help them understand suitable solutions.
• Assist with applications, documentation, and enrollment procedures.
• Follow up with members and provide continued support when needed.
• Maintain accurate and organized client information.
• Deliver dependable and professional service throughout every interaction.

Skills

Communication

Listening

Interpersonal skills

Time management

Organization

Remote work

Customer service

Job description

Build Your Career From Anywhere

We’re looking for motivated individuals to join our expanding virtual team. In this role, you’ll work directly with members, helping them understand the programs available to them and providing support throughout the process. No industry background is necessary—we provide the training, resources, and guidance to help you get started and continue developing professionally.

What You’ll Be Doing

• Meet virtually with members to review available programs and services.
• Answer questions and provide straightforward explanations of coverage options.
• Identify each member’s individual needs and help them understand suitable solutions.
• Assist with applications, documentation, and enrollment procedures.
• Follow up with members and provide continued support when needed.
• Maintain accurate and organized client information.
• Deliver dependable and professional service throughout every interaction.

Who We’re Looking For

• Individuals who are comfortable communicating and working with people.
• Strong listening, communication, and interpersonal abilities.
• Dependable and capable of managing a schedule independently.
• Organized with good attention to detail.
• Willing to learn and receptive to feedback and coaching.
• Motivated by goals and opportunities to progress.
• Able to contribute to a collaborative team while working remotely.
• Previous customer service, sales, or client-facing experience is an advantage but not necessary.

What Comes With the Opportunity

• Training provided from the beginning.
• Continued coaching and mentorship.
• Work remotely from home.
• Flexible scheduling.
• Weekly compensation.
• Additional performance-based earning opportunities.
• Opportunity to develop recurring residual income.
• Company-sponsored travel incentives.
• Leadership and career advancement opportunities.

We’re interested in people who want more than a temporary position and are looking for an opportunity to develop their skills, take on greater responsibilities, and build toward long-term career growth.