Client Support Specialist - On-Site Growth

The Dorne Region; Coral Gables (FL); On-site; USD 36,000 - 45,000; Full time

Job summary

The Dorne Region in Coral Gables, Florida is seeking a Customer Service Associate to support clients and keep information accurate across every interaction.

Your day-to-day responsibilities include responding to client questions, guiding options, and ensuring notes and records are detailed and up-to-date, with clear coordination for handoffs. This is a full-time, on-site role emphasizing reliable follow-up and precise communication.

Qualifications

• No degree or prior industry experience required.
• Strong listening and organizational skills.
• Ability to document interactions accurately.

Responsibilities

• Responding to client questions and guiding them through their options so they feel confident in next steps
• Maintaining detailed records and notes after each interaction so the team stays aligned
• Following up with clients on outstanding requests, documents or status updates
• Coordinating with team members to ensure handoffs and client details are communicated clearly
• Reviewing account information for accuracy before it reaches the next stage

Skills

Customer service

Attention to detail

Organizational skills

Effective communication

Job description

The Dorne Region in Coral Gables, Florida is seeking a Customer Service Associate to support clients and keep information accurate across every interaction.

Your day-to-day responsibilities include responding to client questions, guiding options, and ensuring notes and records are detailed and up-to-date, with clear coordination for handoffs. This is a full-time, on-site role emphasizing reliable follow-up and precise communication.