Client Support Specialist

DDB Solutions Inc.; Piqua (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Consistent full-time hours

On-the-job training

Growth potential within operations or leadership tracks

Team-focused work environment

Job summary

A customer service-focused company located in Piqua, Ohio, is seeking a Client Support Specialist. This role emphasizes maintaining communication with clients, coordinating schedules, and managing client records efficiently. Candidates should exhibit strong organizational skills and professionalism. Opportunities for growth within the company are available, alongside a supportive and team-oriented work environment.

Qualifications

• Candidates should possess strong organizational skills and a professional communication style.
• Must be reliable and demonstrate initiative in their work.
• Ability to coordinate tasks and maintain accurate records is essential.

Responsibilities

• Respond to client inquiries via phone and email.
• Confirm appointments and service details.
• Maintain accurate client records in internal systems.
• Coordinate scheduling between field teams and customers.
• Provide updates regarding services and timelines.
• Assist with general administrative support.

Skills

Strong written and verbal communication skills

Basic computer proficiency

Ability to multitask in a structured setting

Professional demeanor

Job description

Position Overview

The Client Support Specialist plays an important role in maintaining communication between DDB Solutions and its customers. This role focuses on coordination, follow-up, and accurate information management.

Candidates with strong organizational skills and a professional communication style are encouraged to apply.

Responsibilities

• Respond to client inquiries via phone and email
• Confirm appointments and service details
• Maintain accurate client records in internal systems
• Coordinate scheduling between field teams and customers
• Provide updates regarding services and timelines
• Assist with general administrative support

Benefits of Joining

• Consistent full-time hours
• On-the-job training
• Growth potential within operations or leadership tracks
• Team-focused work environment

Preferred Qualifications

• Strong written and verbal communication skills
• Basic computer proficiency
• Ability to multitask in a structured setting
• Professional demeanor and reliability

DDB Solutions promotes internal growth and values individuals who bring initiative and attention to detail to their role.