Client Support Specialist

Socket.dev; Connecticut; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

Summers off

Health insurance

HSA contributions

401(k) matching

Job summary

Family Centers in Stamford/Greenwich seeks a Client Support Specialist to handle records, data collection, and appointment scheduling at school-based health centers, maintaining confidentiality and professionalism.

The role emphasizes excellent communication, strong computer skills (Microsoft Office), and the ability to relate to children and adolescents. Bilingual English/Spanish is a plus.

Qualifications

• Three plus years' experience in a client support role.
• Strong computer skills with Microsoft Office.
• Excellent written and oral communication.
• Strong attention to detail.
• Ability to relate to children and adolescents.
• Friendly, service-oriented personality.

Responsibilities

• Recordkeeping and data collection within SBHC settings.
• Scheduling appointments for students and coordinating with staff.
• Establishing positive rapport with students, nurse practitioner, social worker, dentist, and school staff while maintaining confidentiality.

Skills

3+ years experience

MS Office

Written & verbal comms

Attention to detail

Child/adolescent interaction

Friendly, service-oriented

Bilingual English/Spanish

Tools

EPIC

Job description

Client Support Specialist (Enjoy Summers Off!)

Family Centers School-Based Health Centers (SBHC)are located in nine public schools in Stamford and Greenwich and operate much like a small doctor’s or therapist's office. The centers are open during regular school hours and select sites may also be open during school holidays and summer vacations. The clinics offer medical, mental health, health education, and dental services to adolescent students. Our goal is to keep your child healthy, happy, and in school by providing timely health care — without having to leave school.

We are currently seeking a friendly, service-oriented Client Support Specialist for one of our school-based health centers in Stamford, CT. Responsibilities include recordkeeping, collecting data, scheduling appointments, and establishing positive rapport with the students, nurse practitioner, social worker, dentist, and school staff while maintaining a high degree of professionalism and confidentiality.

Qualifications

• Three plus years' experience
• Strong computerskills (proficiency with Microsoft Office )
• Excellent written and oral communication
• Strong attention to detail
• Ability to relate effectively to children andadolescents
• Friendly, service-oriented personality

Preferred

• Bilingual(English/Spanish)
• Prior experience working in a medical office setting
• Proficiency with EPIC

About Family Centers

Family Centers is a private, nonprofit organization offering health, education, and human service programs to children, adults, and families in Fairfield County. Our team includes 300 professionals and over 500+ trained volunteers who collaborate to provide our communities with a wide range of responsive and innovative services. Through our comprehensive network of services, more than 23,000 children, adults, families and communities receive the care, encouragement and resources needed to realize their potential.

Rewards

Full-time employees enjoy:

• Generous Paid Time Off – summers off, follow the Stamford Public Schools calendar - holidays, snow days, professional development days, etc.
• Medical, Dental & Vision Coverage options
• Health Savings Account (HSA) with monthly employer contributions
• Flexible Spending Accounts (Health Care & Dependent Care)
• 403(b) Retirement Plan with up to 6% employer contribution
• Employer-Paid Long-Term Disability, Life & AD&D Insurance
• Employee Assistance Program (EAP) for confidential support
• Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supple-mental Life Insurance, and more
• Tuition Assistance (eligible to apply after 6 months of service)

Family Centers has been consistently recognized as one of the Top Workplaces in Western Connecticut by Hearst Connecticut Media and holds a perfect 100 Encompass rating from Charity Navigator.

Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.