Client Support Representative – Seasonal

Awardco; Lindon (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. This seasonal Customer Support position runs from September 2026 through February 2027. Shifts available: Mon-Fri 9am-5pm, and Mon-Fri 6am-2pm.

You will fulfill client orders and aid in support tickets, work directly with platform users to answer questions and resolve issues, and communicate with clients via email, chat, and phone. Expect to ensure client satisfaction in every interaction.

Qualifications

• Positive attitude and work ethic.
• Excellent written and verbal communication.
• Tech-savvy and quick learner.
• Problem-solving skills.

Responsibilities

• Fulfill client orders and assist with support tickets.
• Interact with platform users to answer questions and resolve issues.
• Communicate with clients via email, chat, and phone.
• Ensure client satisfaction in every interaction.

Skills

Positive attitude

Written & verbal communication

Problem-solving

Tech-savvy

Quick learner

Friendly disposition

Tools

Salesforce

Microsoft Excel

Google Suite

Zendesk

Job description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

Awardco’s customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. This w ill be a seasonal position from September 2026 – February 2027.We have the following shifts available: Mon-Fri 9am-5pm, and Mon-Fri 6am-2pm

What you will do:

• Fulfill client orders and aid in support tickets
• Work directly with platform users in answering their questions and helping to resolve any issues
• Communicate with clients via email, chat, and phone
• Ensure client satisfaction in every interaction

What you will bring:

• Positive attitude and work ethic
• Friendly and personable disposition
• Tech-savvy and quick learner
• Problem-solving skills
• Excellent communication skills – written and verbal
• Familiarity with the following platforms is a plus:
• Salesforce
• Microsoft Excel
• Google Suite
• Zendesk

Why join Awardco?

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune’s Top Workplaces.
• Backed by renowned investors, both local and national.

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.