Client Support Associate

Jackson Hewitt - CLP; Warwick (RI); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full-time and part-time

Teladoc

Identity theft protection

Corporate discount program

Free tax preparation training

PTIN registration reimbursement

Referral bonuses

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefits

401k with company match

Zusammenfassung

Jackson Hewitt - CLP is seeking a Seasonal Client Support Associate in Rhode Island. You will greet clients, confirm appointments, and engage with customers to ensure a positive experience.

Join us to provide essential support, assist with follow-ups, distribute materials, and help maintain a smooth client journey while opportunities for advancement are available.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer service experience

Sales experience

Willingness to learn

Jobbeschreibung

Benefits:

• Earned Wage Access


• Competitive salary


• Employee discounts


• Flexible schedule


• Opportunity for advancement


• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need:

• Strong interpersonal and communication skills


• Experience in a fast-paced retail environment


• Basic computer proficiency and ability to troubleshoot


• Prior customer service or sales experience is preferred, but not required


• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available


• Flexible Schedule Options – Work that works for you!


• Work Lotto (Win money for logged shifts)


• Low-cost benefits (healthcare, dental & vision)


• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)


• Free identity theft protection


• Corporate discount program


• Free tax preparation training and PTIN registration reimbursement


• Referral bonus opportunities are available for referring qualified candidates


• Free continuing tax education


• Opportunities for advancement within the organization


• Employee referral program


• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)


• 401k with Company Match (eligible to participate after working the first 1,000 hours)


• Earned Wage Access – access a portion of your earned wages before payday when you need it