Client Support Associate

Jackson Hewitt - DHG; Florida; Presencial; USD 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

PTIN registration reimbursement

Referral bonus opportunities

Free continuing tax education

Employee referral program

401k with Company Match

Resumo da oferta

Jackson Hewitt - DHG in Florida is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support. You will engage with clients, distribute marketing materials, and help maintain a positive experience during wait times.

This role emphasizes excellent communication, a welcoming demeanor, and the chance to learn and grow within a customer-focused environment. Flexible schedules and opportunities for advancement are available.

Qualificações

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Be the friendly face for clients visiting our offices and provide exceptional service.
• Actively engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support the team to ensure a positive client journey.

Conhecimentos

Excellent communication

Interpersonal skills

Customer service

Fast-paced environment

Troubleshooting

Descrição da oferta de emprego

Benefits:

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options - Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - access a portion of your earned wages before payday when you need it