Client Success Supervisor - Remote

AO Garcia Agency; South Portland (ME); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work from home

Mentorship program

Clear expectations

Honest conversations only

Job summary

AO Garcia Agency is seeking a remote-position team member to assist families in understanding and setting up protection options. The role emphasizes coaching over sink-or-swim, with clear expectations and mentorship to grow within the company.

Requirements focus on communication, self-management, team habits, and integrity. The position offers flexibility and a culture of honest conversations, without pressure or urgency.

Qualifications

• Clear communication with families and team.
• Strong self-management and accountability.
• Ability to work with others and build healthy team habits.
• High integrity and ethical standards are required.

Responsibilities

• Help families understand and set up protection options remotely as part of a team.
• Engage in coaching and mentorship to grow professionally.
• Maintain honest, pressure-free conversations with clients and colleagues.

Skills

Communication

Self-management

Team habits

Integrity

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional