Client Success Specialist

INFUSE

Detroit (MI)

On-site

USD 60,000 - 90,000

Full time

27 hours ago

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Job summary

INFUSE is seeking a passionate Client Success Specialist to join our Detroit team. You will build lasting client relationships, ensure on-time delivery of solutions, and act as a trusted advisor to customers across various industries.

In this role, you will collaborate with sales and operations, manage priorities in a fast-paced environment, and help clients achieve measurable success. INFUSE values collaboration, growth, and exceptional service, offering opportunities to develop your skills and

Qualifications

Proven track record of managing client relationships.
Strong communication and interpersonal skills.
Can handle various tasks with attention to detail in a fast-paced environment.
Empathetic understanding of client needs and ability to address them.
Ability to address challenges and proactively offer solutions.

Responsibilities

Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our solutions according to client needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
Assist with challenging client requests or issue escalations as needed.
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.