Client Success & Sales Operations Coordinator

Beyond Vision; Minneapolis (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

A nonprofit organization focused on employment for the visually impaired seeks a Business Development Coordinator in Minneapolis, Minnesota. This role entails providing customer service support, managing customer accounts, and assisting with shipping and receiving operations. The ideal candidate is detail-oriented and possesses excellent communication skills. Familiarity with Microsoft Office and ERP systems is preferred. Join a mission-driven team committed to enhancing employment opportunities for individuals who are blind or visually impaired.

Qualifications

• Prior customer service experience in a retail environment is a plus.
• Ability to keep calm in a high-volume customer traffic.
• Knowledge of ERP systems preferred.

Responsibilities

• Provide customer service by assisting with product inquiries.
• Manage customer accounts and process orders.
• Research products to meet customer needs.
• Prepare orders for shipment or customer pickup.

Skills

Detail-oriented

Interpersonal communication

Research skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP systems

Job description

A nonprofit organization focused on employment for the visually impaired seeks a Business Development Coordinator in Minneapolis, Minnesota. This role entails providing customer service support, managing customer accounts, and assisting with shipping and receiving operations. The ideal candidate is detail-oriented and possesses excellent communication skills. Familiarity with Microsoft Office and ERP systems is preferred. Join a mission-driven team committed to enhancing employment opportunities for individuals who are blind or visually impaired.