Client Success & Relationship Specialist

Tech Sales Jobs; Las Vegas (NV); On-site; USD 50,000 - 59,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development and ongoing培训

Supportive and collaborative work env

Long-term opportunities

Exposure to growing accounts

Job summary

Catch Vibe Voice is seeking a confident Account Representative to join our Las Vegas team. You will help manage client relationships, coordinate communication, and ensure clients receive professional, attentive service.

In this role you will work closely with internal teams to maintain strong relationships, identify growth opportunities, and support account onboarding and ongoing support in a fast-paced environment.

Qualifications

• Strong verbal and written communication.
• Professional, confident, and approachable communication style.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving mindset with strong attention to detail.
• Ability to work independently while collaborating with a team.
• Customer-focused attitude and commitment to delivering quality service.

Responsibilities

• Build and maintain positive relationships with clients and accounts.
• Serve as a professional point of contact for client questions, requests, and updates.
• Understand client needs and help provide appropriate solutions.
• Coordinate with internal teams to ensure account requirements are handled efficiently.
• Follow up with clients and maintain consistent communication.
• Assist with account onboarding, updates, and ongoing support.
• Identify opportunities to strengthen client relationships and improve satisfaction.
• Maintain accurate account information and organized records.
• Address concerns professionally and help resolve issues in a timely manner.
• Support company goals by contributing to account retention and growth.
• Participate in meetings, training sessions, and team initiatives.

Skills

Verbal communication

Written communication

Relationship building

Organization

Time management

Problem solving

Independent working

Customer focus

Adaptability

Job description

Catch Vibe Voice is seeking a confident Account Representative to join our Las Vegas team. You will help manage client relationships, coordinate communication, and ensure clients receive professional, attentive service.

In this role you will work closely with internal teams to maintain strong relationships, identify growth opportunities, and support account onboarding and ongoing support in a fast-paced environment.