Client Success & Relations Lead — Growth & Impact

Humana; Post Falls (ID); On-site; USD 89,000 - 131,000; Full time

Benefits offered by this job

Full benefits

Job summary

Humana in Post Falls, ID is seeking a Client Relations Manager to tackle meaningful challenges from day one and drive impact. The role offers a salary range of $89,000–$131,000 with room to grow along a Humana ladder.

You’ll provide hands-on support to colleagues and clients, maintain accountability handoffs, and use facilitation to streamline routine tasks while staying current through ongoing training. Based in a converted warehouse setting, the team prioritizes sustainable workload, with

Qualifications

• The self-awareness to know which problems are yours to solve
• Manager fluency in Written Communication, with Creativity on your roadmap
• A writer's ear for tone in a high-stakes email
• Strong time-management skills and a bias toward action

Responsibilities

• Keep showing up for the Post Falls, ID work after the launch buzz fades
• Keep Accountability handoffs warm so Post Falls partners never feel dropped
• Provide hands-on support to colleagues and Humana clients as needed
• Use Facilitation to streamline routine tasks and free up capacity
• Notice the hands-dirty gap between the spec and the shipped thing
• Keep skills current through ongoing training and self-directed learning
• Apply Critical Thinking and Continuous Learning to solve day-to-day operational challenges

Job description

Humana in Post Falls, ID is seeking a Client Relations Manager to tackle meaningful challenges from day one and drive impact. The role offers a salary range of $89,000–$131,000 with room to grow along a Humana ladder.

You’ll provide hands-on support to colleagues and clients, maintain accountability handoffs, and use facilitation to streamline routine tasks while staying current through ongoing training. Based in a converted warehouse setting, the team prioritizes sustainable workload, with