Client Success Project Manager

React Mobile; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

A leading company is seeking a Client Success Project Manager to enhance client relationships and ensure successful deployment of safety technology. This role involves managing onboarding, client success programs, and driving customer satisfaction. Applicants should possess strong project management skills and a passion for helping others succeed.

Benefits

Medical, dental, and vision insurance

Unlimited PTO

100% Remote work environment

Supportive, inclusive, and growth-focused culture

Qualifications

• 3+ years of experience in a customer-facing role.
• Proven track record of fostering positive customer relationships.

Responsibilities

• Lead customer onboarding and ensure smooth implementation.
• Manage multiple client projects simultaneously.

Skills

Project Management

Communication

Organizational Skills

Multitasking

Education

Bachelor’s degree

Tools

HubSpot

Smartsheet

ZenDesk

Slack

Job description

This range is provided by React Mobile. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Additional compensation types

Commission

Direct message the job poster from React Mobile

We are looking for a Client Success Project Manager to join our Client Success Team. In this role, you will manage client relationships, lead onboarding and implementation efforts, and ensure successful deployment of our safety technology. Your work will be central to driving customer satisfaction, achieving key milestones, and supporting the ongoing success of our clients.

This position requires strong project management skills, exceptional communication, and a passion for helping others succeed.

Key Responsibilities:

• Lead customer onboarding by collaborating with sales and installation teams to ensure smooth implementation.
• Plan and manage client success programs that deliver exceptional customer experiences.
• Act as a product expert on React Mobile’s technology and implementation practices.
• Manage multiple client projects simultaneously, ensuring deadlines and goals are met.
• Create and maintain project plans, while identifying areas for operational improvement.
• Coordinate tasks across internal teams to drive project completion and alignment.
• Maximize client value by identifying growth and product adoption opportunities.
• Partner with engineering and installation teams to identify and resolve challenges quickly.
• Support the sales process as needed, providing insight into customer needs and solutions.

Qualifications:

• 3+ years of experience in a customer-facing role such as Customer Success Manager or Project Manager.
• Bachelor’s degree in a relevant field.
• Proven track record of fostering positive customer relationships and delivering high satisfaction.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work calmly and effectively in fast-paced, dynamic environments.
• Strategic mindset with a focus on becoming a trusted advisor to customers.
• Experience managing complex client schedules.
• Proficiency in HubSpot, Smartsheet, ZenDesk, and Slack preferred.
• Ability to gather and analyze data related to program performance and implementation outcomes.

About React Mobile:

At React Mobile, we’re passionate about making workplaces safer through cutting-edge technology. Our team is a dynamic group of forward-thinking individuals who thrive on collaboration, innovation, and impact. As we continue to grow and serve some of the world’s leading brands, we’re seeking talented people who share our commitment to excellence and service.

Why Join Us:

• Medical, dental, and vision insurance
• Unlimited PTO
• 100% Remote work environment
• Supportive, inclusive, and growth-focused culture
• Collaborative team that values creativity, integrity, and individual impact

We pride ourselves on fostering a workplace where people feel valued and empowered. If you're excited to play a vital role in customer success and contribute to a mission-driven team, we’d love to hear from you.

To Apply:

Send your resume to:[e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Software Development

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