Client Success Partner – Corporate & Legal Services

CSC; Logan (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

CSC is seeking a Client Service Representative in Logan, UT to deliver world-class service to business clients. You will collaborate with internal teams to understand client needs, process legal documents, and respond to inquiries via phone or electronic channels while managing client portfolios and ensuring timely workflow compliance.

The role requires a strong service mindset, detail-oriented work, and proficiency in MS Office with Salesforce experience considered a plus.

Qualifications

• At least 5 years of experience in a business to business customer service or administrative capacity.
• Energetic self-starter who thrives in a fast-paced, team-oriented environment.
• Attention to detail and accuracy.
• Strong research skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, Word, and Excel.
• Salesforce experience a plus.

Responsibilities

• Build relationships with our clients to better understand their unique needs and concerns.
• Research, analyze, review, and process legal documents.
• Fulfill requests and answer questions for internal and external customers via phone or electronically.
• Provide excellent client service to both internal and external clients.
• Manage client portfolios and organize workflow to meet clients’ time frames and demands.
• Data entry of client information, electronic filing, and retrieval of documents.
• Navigate between multiple databases quickly and accurately.
• Recommend process improvements where applicable.
• Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services.

Skills

5+ years exp

Self-starter

Attention to detail

Research skills

Time management

Multitask

Problem solving

MS Office

Excel

Verbal communication

Written communication

Salesforce

Tools

MS Office

Salesforce

Job description

CSC is seeking a Client Service Representative in Logan, UT to deliver world-class service to business clients. You will collaborate with internal teams to understand client needs, process legal documents, and respond to inquiries via phone or electronic channels while managing client portfolios and ensuring timely workflow compliance.

The role requires a strong service mindset, detail-oriented work, and proficiency in MS Office with Salesforce experience considered a plus.