Client Success & Onboarding Specialist

Nuvant Consulting Group; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full-time position

Weekly coaching

Supportive team

Bonuses monthly

Advancement based on results

Job summary

Nuvant Consulting Group in Austin, TX is seeking a Client Relations Specialist who thrives on helping business owners simplify payments and ordering. You’ll be their main contact from onboarding, receive full training, follow a clear process, and work with a team that's easy to reach when you need a hand.

This is a full-time role with performance-based pay and monthly bonuses. You’ll build relationships, spot inefficiencies, present tailored payment and point-of-sale solutions, answer questions,

Qualifications

• Warm, patient communicator who earns trust quickly.
• Organized with reliable follow-through.
• Experience in customer service, hospitality, retail or sales preferred.

Responsibilities

• Build relationships with business owners and understand how they run things.
• Spot where their current setup costs them money or slows them down
• Present a payment and point-of-sale solution made for businesses like theirs
• Answer questions and make the decision feel simple
• Guide each new client through setup and check in once they're up and running
• Keep clean notes and follow-ups in the CRM

Skills

Warm communicator

Organized

Coachable

Customer service experience

Tools

CRM

Job description

Nuvant Consulting Group in Austin, TX is seeking a Client Relations Specialist who thrives on helping business owners simplify payments and ordering. You’ll be their main contact from onboarding, receive full training, follow a clear process, and work with a team that's easy to reach when you need a hand.

This is a full-time role with performance-based pay and monthly bonuses. You’ll build relationships, spot inefficiencies, present tailored payment and point-of-sale solutions, answer questions,