Client Success Lead — Sales Ops & Workflow

Deseret Management Corporation; Denver (CO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave

Tuition reimbursement opportunities

Paid time off for volunteering

Job summary

Deseret Management Corporation is seeking a Client Success Manager in Denver to oversee the sales support team. This role focuses on client retention and satisfaction and involves managing advertising campaign deliverables, recruiting personnel, and streamlining workflows.

The ideal candidate will possess strong communication, problem-solving, and organizational skills, with a commitment to delivering exceptional customer service. Benefits include medical coverage, 401(k) with matching, and paid leave for new parents.

Qualifications

• Experience in account management or customer success.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks under deadline pressure.

Responsibilities

• Oversee the sales support team to ensure efficient workflow.
• Manage customer deliverables on all sold promotions.
• Recruit, hire and manage a team of support personnel.

Skills

Communication skills

Problem-solving skills

Organization skills

Time management

Relationship building

Proficiency in Microsoft Office

Sales management collaboration

Education

College degree in communication, sales, marketing, or related field

Tools

Boostr

DFP

CRM systems

Wide Orbit

Job description

Deseret Management Corporation is seeking a Client Success Manager in Denver to oversee the sales support team. This role focuses on client retention and satisfaction and involves managing advertising campaign deliverables, recruiting personnel, and streamlining workflows.

The ideal candidate will possess strong communication, problem-solving, and organizational skills, with a commitment to delivering exceptional customer service. Benefits include medical coverage, 401(k) with matching, and paid leave for new parents.