Client Success Lead - Financial Wellness Solutions

PNC Financial Services Group, Inc.; Mishawaka (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with company match

Comprehensive wellness program

Job summary

PNC Financial Services Group, Inc. is looking for an Employee Relationship Manager in Mishawaka, IN. This role involves delivering financial wellness solutions to enhance employee financial wellbeing and provide education.

You will work in a collaborative environment, focusing on client relationship building and ensuring a differentiated customer experience. Candidates with bilingual skills will be preferred, and strong relationship management skills are vital.

Qualifications

• Minimum 4 years of related business experience required.
• Bilingual strongly preferred.
• Customer experience management skills essential.

Responsibilities

• Deliver financial wellness solutions and programs to clients.
• Develop and maintain client relationships and ensure satisfaction.
• Manage a portfolio of clients and achieve business results.

Skills

Client Relationship Building

Negotiation

Customer Loyalty

Relationship Management

Education

Associates degree or equivalent experience

Job description

PNC Financial Services Group, Inc. is looking for an Employee Relationship Manager in Mishawaka, IN. This role involves delivering financial wellness solutions to enhance employee financial wellbeing and provide education.

You will work in a collaborative environment, focusing on client relationship building and ensuring a differentiated customer experience. Candidates with bilingual skills will be preferred, and strong relationship management skills are vital.