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N3XT, a fast-growing fintech, is seeking a motivated Client Success Lead to enhance client support services. You will work closely with various teams to deliver automated solutions, ensuring efficient client onboarding and support. This leadership role promises a significant impact within the organization, working in a dynamic environment focused on innovation.
Join to apply for the Client Success Lead role at N3XT
Join to apply for the Client Success Lead role at N3XT
About The Role
N3XT is a dynamic and rapidly growing fintech revolutionizing the payment space. We foster a collaborative, agile and results-oriented environment where talented individuals can make a significant impact. We are seeking a highly motivated leader to join the Client Success team. At N3XT we are technology first, and are looking to incorporate automation and quality service into our client support and services processes. This is a critical role in a growing company where contributions are felt across the organization. You will be working directly with N3XT end users, and their technology teams, to implement systems and provide support services.
Liberating Money
Client Success Lead
Client Success Lead
Location: Remote - USA and Canada
Job Type: Full-Time
Department: Client Success
Reports To: Head of Client Success
About The Role
N3XT is a dynamic and rapidly growing fintech revolutionizing the payment space. We foster a collaborative, agile and results-oriented environment where talented individuals can make a significant impact. We are seeking a highly motivated leader to join the Client Success team. At N3XT we are technology first, and are looking to incorporate automation and quality service into our client support and services processes. This is a critical role in a growing company where contributions are felt across the organization. You will be working directly with N3XT end users, and their technology teams, to implement systems and provide support services.
The ideal candidate is proactive, process oriented and has an automation first mentality. You will work closely with executive leadership, business development, engineering and infrastructure, and other internal teams to streamline all relevant workflows, resolve issues, and contribute to a positive and productive client experience.
Key Responsibilities
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