Client Success & Insurance Support Specialist

Jeff Ryan Insurance; Pennsylvania; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Profit sharing

PTO (vacation and personal/sick days)

Growth potential

Job summary

Jeff Ryan Insurance is seeking a Customer Relations Representative to join a State Farm independent contractor team in Covington Township, PA. The role focuses on building relationships with customers, delivering prompt service, and educating clients on insurance options.

The position emphasizes a customer-centric approach, strong communication, and the ability to meet marketing goals while supporting the agency’s growth. Training and licensing requirements apply to become an agent team member.

Qualifications

• Sales experience preferred.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Dedicated to customer service.
• Achieve mutually agreed upon marketing goals.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Sales experience

Customer service mindset

Interpersonal skills

Self-motivated

Organizational skills

Detail oriented

People-oriented

Marketing interest

Dedicated to customer service

Achieve marketing goals

Job description

Jeff Ryan Insurance is seeking a Customer Relations Representative to join a State Farm independent contractor team in Covington Township, PA. The role focuses on building relationships with customers, delivering prompt service, and educating clients on insurance options.

The position emphasizes a customer-centric approach, strong communication, and the ability to meet marketing goals while supporting the agency’s growth. Training and licensing requirements apply to become an agent team member.