Client Success Executive

Jobtailor; Iowa (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking an Account Manager to oversee client accounts within a defined scope and to communicate respectfully while handling escalations. You will lead meetings, analyze revenue and operations data, and prepare for client reviews.

The role requires 1–3 years in a related field, an associate’s degree in business or healthcare administration, and strong English proficiency. Proficiency with Microsoft Office and web tools is expected.

Qualifications

• Associate’s degree in Business Administration or Healthcare Administration or related field.
• 1–3 years in a client-facing, account management, or healthcare role.
• Strong verbal and written communication, time management, and organizational skills.
• Proficiency in Microsoft Office and web-based tools.
• Proficiency in English for job-related communication.

Responsibilities

• Manage assigned client accounts within a defined scope.
• Communicate respectfully and effectively while managing client escalations.
• Lead the assigned POD by facilitating meetings.
• Analyze revenue cycle and operational data to identify trends.
• Prepare for and participate in client meetings and performance reviews.

Skills

Client communication

Time management

Organizational skills

English communication

Data interpretation

Education

Associate’s degree in Business Administration

Associate’s degree in Healthcare Administration

Tools

Microsoft Office

Web-based tools

Job description

Responsibilities

• Manage assigned client accounts within a defined scope
• Communicate respectfully and effectively while managing client escalations
• Lead the assigned Point-of-Delivery (POD) by facilitating meetings
• Analyze revenue cycle and operational data to identify trends
• Prepare for and participate in client meetings and performance reviews

Requirements

• Associate’s degree in Business Administration, Healthcare Administration, or a related field
• 1–3 years of experience in a client-facing, account management, or healthcare-related role
• Strong verbal and written communication, time management, and organizational skills
• Proficiency in Microsoft Office applications and web-based tools
• Proficiency in English is necessary for job-related communication

Core Competencies

Demonstrates expertise in client account management and effective communication, with a strong focus on analyzing operational data and facilitating client meetings. Proficient in Microsoft Office applications and web-based tools to support client interactions and performance reviews.