Client Success - Classifieds & Ads Coordinator

Evening Post Publishing; Charleston (SC); On-site; USD 17,000 - 28,000; Part time

Job summary

Evening Post Publishing in Charleston, SC, seeks an Advertising Clerk (part-time) to handle classified advertising, including legal ads and obituaries. The role serves as a primary client contact and supports front desk duties to ensure smooth workflow and satisfaction from start to publication.

Responsibilities include managing ads, understanding rate structures, maintaining CRM records, and delivering high-quality service under deadlines.

Qualifications

• Bachelor's Degree in Business, Marketing, Communications or equivalent work experience.
• Experience using CRM system.
• 2 years customer service experience.
• Advertising or newspaper environment experience a plus.

Responsibilities

• Handle classified advertising, including legal ads and obituaries.
• Serve as primary contact for clients and assist front desk duties.
• Maintain CRM for projects/directory advertisers and ensure data is complete.
• Understand rate structure, ordering and processes for ads.
• Deliver high-quality service and ensure client satisfaction from initiation to publication.

Skills

Microsoft Office

Customer service

Communication

Attention to detail

Time management

Teamwork

Education

Bachelor's degree or equivalent

Tools

CRM system

Job description

Evening Post Publishing in Charleston, SC, seeks an Advertising Clerk (part-time) to handle classified advertising, including legal ads and obituaries. The role serves as a primary client contact and supports front desk duties to ensure smooth workflow and satisfaction from start to publication.

Responsibilities include managing ads, understanding rate structures, maintaining CRM records, and delivering high-quality service under deadlines.