Part-Time Classified Advertising & Client Services

Evening Post Publishing; Charleston (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

Evening Post Publishing in Charleston, SC is seeking a part-time Advertising Clerk to handle classified advertising, including legal notices and obituaries, and to assist with front desk duties. You will be a primary client contact and work with management to ensure smooth workflows and high client satisfaction.

Responsibilities include understanding rate structures, processing orders, maintaining CRM records, handling paperwork, and scheduling ads.

Qualifications

• Bachelor's Degree in Business, Marketing, Communications or equivalent work experience.
• Experience using CRM system.
• 2 years customer service experience.
• Experience in an advertising or newspaper environment a plus.
• Excellent Microsoft Office skills.
• Strong oral and written communication skills.
• Ability to stay calm under pressure.

Responsibilities

• Handle classified advertising and understand rate structure, ordering and processes.
• Maintain a positive attitude, proactive work environment and a high level of attention to detail.
• Build strong relationships with clients to understand needs and communicate feedback to management.
• Manage new and existing accounts with focus on customer service, satisfaction and retention.
• Maintain CRM for projects/directory advertisers and ensure all information is entered.
• Complete paperwork for account setup, billing adjustments, scheduling ads.
• Develop understanding of product offerings and scheduling processes.
• Attend sales trainings, meetings and related events.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Time management

Problem solving

Teamwork

Creativity

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Evening Post Publishing in Charleston, SC is seeking a part-time Advertising Clerk to handle classified advertising, including legal notices and obituaries, and to assist with front desk duties. You will be a primary client contact and work with management to ensure smooth workflows and high client satisfaction.

Responsibilities include understanding rate structures, processing orders, maintaining CRM records, handling paperwork, and scheduling ads.