Client Success Associate | Paid Training & Growth

Next Target; Long Beach (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Leadership opportunities

Team culture

Hands-on experience

Job summary

Next Target in Long Beach is seeking a Customer Service Associate to be the primary contact for clients, delivering exceptional service and supporting overall satisfaction. You will develop relationships with new and existing clients, respond to questions, educate on products, and assist with onboarding and account management in a collaborative team setting.

This role offers paid training and opportunities for advancement in a supportive team-oriented culture, with hands-on experience in

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Coordinate with internal departments to ensure client needs are met
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Skills

Communication skills

Organization

Customer service experience

Independence & teamwork

Problem-solving

Adaptability

Job description

Next Target in Long Beach is seeking a Customer Service Associate to be the primary contact for clients, delivering exceptional service and supporting overall satisfaction. You will develop relationships with new and existing clients, respond to questions, educate on products, and assist with onboarding and account management in a collaborative team setting.

This role offers paid training and opportunities for advancement in a supportive team-oriented culture, with hands-on experience in