Client Success Associate - Financial Advisory Support

LPL Financial; Dickinson (ND); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Job summary

LPL Financial in Dickinson, ND is seeking a Client Service Associate to support financial advisors and ensure an exceptional client experience in a busy branch. This role emphasizes administrative tasks, client relationship management, and strong operational support.

The ideal candidate is organized, detail oriented, and excels in a fast-paced, team-driven environment, delivering service via phone, email, and in person while maintaining compliance and confidentiality.

Qualifications

• In-office role M-F
• High school diploma or equivalent
• Prior customer service experience
• Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications

Responsibilities

• Serve as the primary point of contact for clients, delivering exceptional service and support via phone, email, and in-person interactions.
• Coordinate advisor calendars, schedule client meetings, prepare meeting materials, and manage follow-up communications.
• Process and maintain client account requests including new accounts, transfers, beneficiary changes, address updates, RMDs, and account maintenance activities.
• Maintain accurate client records within the CRM system while ensuring compliance with firm, FINRA, and SEC regulations and confidentiality requirements.
• Prepare, proofread, and distribute client correspondence, reports, presentations, and other operational documentation.
• Partner with custodians and financial institutions to facilitate transactions, resolve account issues, and ensure accuracy across client accounts.
• Support office operations and client engagement initiatives, including mail processing, office administration, client events, educational seminars, newsletters, and social media communications.

Skills

Microsoft Word

Excel

PowerPoint

CRM applications

Education

High school diploma or equivalent

Bachelor’s Degree Preferred

Tools

CRM applications

Job description

LPL Financial in Dickinson, ND is seeking a Client Service Associate to support financial advisors and ensure an exceptional client experience in a busy branch. This role emphasizes administrative tasks, client relationship management, and strong operational support.

The ideal candidate is organized, detail oriented, and excels in a fast-paced, team-driven environment, delivering service via phone, email, and in person while maintaining compliance and confidentiality.