Client Strategy Manager

Great American Logistics LLC; Fort Wayne (IN); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Great American Logistics LLC is seeking a Client Strategy Manager to expand our customer base while supporting and growing existing client relationships. This role blends new business development, consultative sales, account management, pricing strategy, and hands-on logistics support.

The ideal candidate is an organized, responsive self-starter who enjoys building relationships, solving customer challenges, and creating transportation strategies that deliver measurable value.

Qualifications

• Minimum of one year of experience in B2B sales, business development, account management, or a similar customer-facing role.
• Ability and willingness to cold call, prospect, develop relationships, and pursue new business.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple customer relationships, sales opportunities, and priorities simultaneously.
• Strong follow-through and attention to detail.
• Comfort negotiating customer pricing and communicating business value.

Responsabilités

• Identify, research, and pursue prospective customers through cold calling, outbound prospecting, networking, referrals, and other business-development activities.
• Conduct discovery calls and customer meetings to understand transportation needs, service challenges, supply-chain priorities, and growth opportunities.
• Develop customized transportation strategies and logistics solutions based on each customer’s operational requirements.
• Prepare pricing, service proposals, transportation recommendations, and customer presentations.
• Negotiate customer pricing while balancing competitiveness, service requirements, profitability, and long-term account value.
• Maintain an active and organized sales pipeline and consistently advance opportunities through the sales process.
• Participate in annual bids, requests for proposals, and other strategic pricing opportunities.
• Build and maintain a portfolio of profitable customer accounts.

Connaissances

B2B sales

Cold calling

Relationship building

Verbal communication

Written communication

Time management

Organization

Pricing negotiation

Description du poste

Great American Logistics is seeking a motivated and relationship-driven Client Strategy Manager to help expand our customer base while supporting and growing existing client relationships. This role combines new business development, consultative sales, account management, pricing strategy, and hands-on logistics support.

The ideal candidate is an organized, responsive self-starter who enjoys building relationships, solving customer challenges, and creating transportation strategies that deliver measurable value. The Client Strategy Manager will assist with current customer accounts while being primarily responsible for developing and growing their own customer portfolio.

Responsibilities:

• Identify, research, and pursue prospective customers through cold calling, outbound prospecting, networking, referrals, and other business-development activities.
• Conduct discovery calls and customer meetings to understand transportation needs, service challenges, supply-chain priorities, and growth opportunities.
• Develop customized transportation strategies and logistics solutions based on each customer’s operational requirements.
• Prepare pricing, service proposals, transportation recommendations, and customer presentations.
• Negotiate customer pricing while balancing competitiveness, service requirements, profitability, and long-term account value.
• Maintain an active and organized sales pipeline and consistently advance opportunities through the sales process.
• Participate in annual bids, requests for proposals, and other strategic pricing opportunities.
• Build and maintain a portfolio of profitable customer accounts.

Qualifications:

• Minimum of one year of experience in B2B sales, business development, account management, or a similar customer-facing role.
• Demonstrated ability and willingness to cold call, prospect, develop relationships, and pursue new business.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple customer relationships, sales opportunities, and priorities simultaneously.
• Strong follow-through and attention to detail.
• Comfort negotiating customer pricing and communicating business value.