Client Strategist

Signalfire – Creative Marketing; Delavan (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance after 90 days

401(k)

Generous PTO policy

Job summary

Signalfire, a small agency, seeks a Client Strategist to collaborate with our creative team and contractors in developing and executing client marketing strategies and projects.

You will maintain client relationships and help build Signalfire's brand recognition in targeted industries, while managing multiple programs and delivering campaigns on time.

Qualifications

• 2+ years of agency account management, project management, or strategic marketing experience.
• Effective communication skills with internal/ external partners.
• Experience with time tracking and project management tools (Teamwork).
• Experience with marketing performance reporting.
• Basic familiarity with AI tools.
• Expertise with MS Office or Google Workspace.

Responsibilities

• Manage client relationships, projects, and ongoing strategies.
• Coordinate client and internal projects with the creative team and partners.
• Meet with clients (virtual and in-person) for progress updates and reviews.
• Research and propose marketing strategies and tactics.
• Report on marketing performance to clients and leadership.
• Be the client advocate and brand cheerleader.
• Communicate with clients to ensure relationship health.
• Understand client goals and marketing impact on revenue.
• Ensure timely delivery and high-quality deliverables.
• Oversee project timelines and resource allocation.
• Maintain clear internal communications to align resources.
• Provide insights on marketing performance metrics.
• Continually learn new methods and technologies.

Skills

Agency account management

Project management

Strategic marketing

Communication skills

MS Office/Google Workspace

Tools

Teamwork

WordPress

WiX

Shopify

Campaign Monitor

Klaviyo

MailChimp

Google Ads

Job description

Work with a Small Agency Team with Diverse Clients from Manufacturing to Tourism Destinations

Do you have agency or in-house marketing experience? Are you comfortable juggling multiple projects, managing deadlines, and brainstorming marketing strategies all while building client relationships? Signalfire is seeking a Client Strategist to collaborate with a variety of clients and drive creative marketing strategies.

US: We tell our client's stories through digital, print, and social media. We're located in Delavan, a small town in Southeast Wisconsin, but supports clients all over the Midwest.

We enjoy Kwik Trip Dunkers, M&Ms, short walks to the coffee maker, puns on social media, digital marketing data dashboards, tacos, and occasional office lunches. Our passion is connecting with our clients so we can help them connect with their ideal customers.

If you needed more than the coffee and tacos... we also offer a vibrant office culture, health insurance with vision / dental options, 401(k), and generous vacation policy!

YOU: You're a fun, personable individual with experience managing projects, embracing client brands, and creating impactful marketing strategies. Someone who loves to learn and dive into the diverse industries that make up our client list. Can manage tasks and deadlines while laughing at (enduring) the boss' really bad jokes.

Overview

As a member of Signalfire's client success team, you will work and collaborate with our creative team and partnered contractors in developing and executing client marketing strategies or individual projects. Our ideal candidate will love the world of marketing and project management.

In addition to ongoing client marketing efforts, you will be responsible for maintaining client relationships and helping build Signalfire's brand recognition in specific industries.

Responsibilities

• Manage client relationships, projects, and ongoing strategies
• Coordinate client and internal projects and marketing activities with creative team and contractor partners
• Meet with clients (virtual and in-person) for progress updates and marketing program performance reviews
• Be proactive by researching and suggesting marketing strategies and tactics for clients
• Report on marketing performance to clients and internal leadership
• Be the client advocate and brand cheerleader
• Frequently communicate with clients to ensure relationship health
• Strategic mindset to understand client business goals and objectives (marketing impacting client revenue)
• Ensure timely delivery and effective execution of deliverables while maintaining the highest creative and strategic integrity
• Oversee and manage project timelines, control scope of work, and effective resource allocation
• Effective and professional internal communication to keep projects resources aligned and expectations clear
• Ability to report and provide insights on marketing performance metrics
• Have a continual learning mindset to embrace new methods and technologies

Qualifications

• Two or more (2+) years of agency account management, project management, or strategic marketing experience
• Effective communication skills with the ability to collaborate with creative, internal, and external communication partners
• Experience with time tracking and project management tools (we currently use Teamwork)
• Experience with marketing performance reporting
• Basic familiarity with AI tools
• Expertise with MS Office or Google Workspace

Bonus Points

Additional experience with any of these will be helpful, but not required:

• Experience with WordPress, WiX, or Shopify
• Experience with Campaign Monitor, Klaviyo, or MailChimp
• Experience with Google Ads, paid social media ads, and other digital marketing
• Experience with B2B marketing and lead generation

Compensation

• Salary based on experience
• Health insurance available after 90 days
• 401(k)
• Generous PTO policy