Client Specialist

Baird; Spokane (WA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Bonus potential up to 8.5% of base pay

Total Rewards program

Job summary

Baird is seeking a Client Specialist to support Financial Advisors by coordinating onboarding, managing communications, and handling client operations. You will organize materials, maintain CRM, and help plan client events to enhance the client experience and drive Private Wealth Management success.

Ideal candidates have 2+ years of administrative experience, SIE/Series licenses or willingness to obtain, strong Microsoft Office skills, and excellent communication.

Qualifications

• 2+ years of prior industry and/or administrative work experience.
• Active SIE Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or willingness to obtain within 18 months.
• Strong technology aptitude with the ability to adopt new tools, including AI-enabled solutions.
• Proficient in Microsoft Office suite with the ability to learn and navigate private wealth platforms.
• Excellent verbal and written communication skills; ability to exchange ideas clearly.
• Detail oriented with an emphasis on accuracy.
• Strong organizational skills and ability to prioritize workflow.
• Understands compliance regulations and maintains client confidentiality.
• Bachelor's degree preferred, not required.
• Ability to lift, move, and transport items up to 25 pounds.

Responsibilities

• Coordinate client onboarding and manage prospect pipeline and paperwork.
• Support account operations and prepare materials for client meetings.
• Maintain CRM system and manage communications to clients.
• Schedule client appointments and coordinate events and seminars.
• Assist with regulatory compliance and client confidentiality.
• Provide back-up support to other teams as needed.
• Assist the Financial Advisor with opportunities and daily activity review.

Skills

Industry experience

Administrative experience

Technology aptitude

Communication skills

Attention to detail

Organizational skills

Compliance knowledge

Education

Bachelor's degree preferred

SIE/Series licenses willingness (18 months)

Tools

Microsoft Office

CRM systems

AI-enabled solutions

PowerPoint

Job description

Open — Baird has a posting for this job. Posted 6 Nov 2026.

Posted 6 Nov 2026 · Full-time · Pay not stated

About this job

About the Role:

As a Client Specialist at Baird, you’ll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You’ll be at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed.

Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!

The Impact You’ll Make:

• Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan
• Gain knowledge of and leverage partnership with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients
• Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken
• May schedule client appointments and/or conference room for appointments
• Assemble/generate materials including paperwork and reports for client meetings
• Understand and ensure business adherence with firm and financial industry regulatory policies
• May manage FA and Team’s social media presence (website, LinkedIn, X, etc.)
• Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models
• May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact
• Seek ways to enhance FA(s) business effectiveness and marketability
• Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed
• May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors’ instructions or upon client’s verbal direction
• May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary
• Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors’ business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days’ activities

What You’ll Bring to Baird:

• 2+ years of prior industry and/or administrative work experience
• Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant
• Strong technology aptitude with the ability to adopt new tools, including AI-enabled solutions, preferred
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms
• Excellent verbal and written communication skills; ability to adeptly exchange ideas and information
• Detail oriented with an emphasis on accuracy
• Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner
• Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations
• Good analytical and critical problem-solving skills
• Bachelor's degree preferred, not required
• Ability to lift, move, and transport items up to approximately 25 pounds as needed to support office operations, client events, and team activities.

Compensation and Benefits:

• $22.16 - $33.34 hourly rate
• Bonus potential up to 8.5% of base pay
• Compensation and bonus are commensurate with experience, performance and/or firm profitability
• Check out our Total Rewards at Baird, which is a summary of our benefits and compensation

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.