Client Specialist

Baird; Seattle (WA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Bonus potential up to 8.5%

Comprehensive benefits

Career advancement opportunities

Job summary

Baird in Seattle seeks a Client Specialist to deliver exceptional client service and operational support for Private Wealth Management. You’ll coordinate onboarding, manage communications, and help organize client events while aligning with regulatory policies.

Role requires 2+ years of experience, relevant securities licenses or willingness to obtain, and proficiency in MS Office. The team values accuracy, organization, and proactive client service.

Qualifications

• 2+ years of industry/administrative work experience.
• Active SIE, Series 7, and Series 66/63 and 65 licenses or willingness to obtain within 18 months.
• Proficient in Word, Excel, PowerPoint and related platforms.
• Strong communication, organizational and compliance skills.
• Bachelor's degree preferred but not required.

Responsibilities

• Coordinate client onboarding, manage prospect pipelines and account paperwork.
• Support client meetings, prepare materials and maintain CRM systems.
• Provide back-up to teams and handle client communications and scheduling.
• Assist with seminars/events and ensure regulatory compliance.
• Monitor opportunities and advise Advisors on actions to drive business.

Skills

Client service

Communication

Organization

Analytical thinking

Attention to detail

Regulatory compliance

Education

SIE certification

Series 7

Series 66/63 and 65

Bachelor's degree preferred

Tools

MS Office

Job description

About the Role:

As aClientSpecialistat Baird,you’llplay a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors.You’llbe at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed.

Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!

The ImpactYou’llMake:

• Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline,assistingwith proposal generation, preparing new account paperwork, opening accounts, transitioning new assets toBairdandestablishingan ongoing communication/client service plan.

• Gain knowledge of andleveragepartnershipwith Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients.

• Answersall incoming phone calls and handles asappropriate.Manages client needs where possible andadvisesFinancial Advisor of action taken.

• May schedule client appointments and/or conferenceroom forappointments.

• Assemble/generate materials including paperwork and reports for client meetings.

• Understand and ensure business adherence with firm and financial industry regulatory policies.

• May manage FA and Team’s social media presence (website, LinkedIn,X, etc.).

• Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well asleveragethe platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.

• May organize and coordinate seminars and client eventsatthe direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.

• Seek ways to enhance FA(s) business effectiveness and marketability.

• Initiates and completes all transactionsrequiredto fully service clientaccountsi.e.paperwork, correspondence, client requestfulfillmentand special projects as needed.

• May enter security orders including stocks, bonds, fixed income, options,annuitiesand other investment vehicle orders per Financial Advisors’ instructions or upon client’s verbal direction.

• May also provide back-up to other teams and thebranchwhen necessary, as well as perform other duties and specialprojectsas necessary.

• Proactively review investment opportunitieson a daily basis& notifyFinancial Advisor(s) totake actionon those opportunities with the goal of driving the Financial Advisors’ business.Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days’ activities.

WhatYou’llBring to Baird:

• 2+years of prior industry and/or administrative work experience.

• Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within18 monthsof hire. Training and resources to be provided and paid for by Baird. If not fully licensed,titlewill be Client Assistant.

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms.

• Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.

• Detail oriented with an emphasis on accuracy.

• Strong organizational skills – consistent ability to prioritize workflow of team to achieve specific goalsin a timely manner.

• Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.

• Good analytical and critical problem-solving skills.

• Bachelor’s degree preferred, notrequired

Compensation and Benefits:

• $25.49-$38.36 hourly rate.

• Bonus potential up to 8.5% of base pay

• Compensation and bonus arecommensuratewith experience,performanceand/or firm profitability

• You’llhave the opportunity to advance your career while enjoying our comprehensive benefitsdesigned for your life,careerand future.

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.