Client Solutions & Relationship Banker

National Black MBA Association; Seattle (WA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits

Paid time off

Job summary

Bank of America in Seattle, WA seeks a front-line client assistant to help educate clients on self-service banking and conduct cash transactions with accuracy. You will engage with clients, understand their financial priorities, and connect them to solutions that meet their goals.

The role requires strong communication, relationship building, and the ability to work weekends or extended hours at various center locations within reasonable distance. 40 hours per week with competitive benefits.

Qualifications

• Enthusiastic, highly motivated self-starter focused on results
• Builds relationships to meet client financial needs
• Comfortable with self-service banking tech (ATM, online, mobile)
• Learns and adapts to new information and platforms
• Follows processes to comply with laws and regulations

Responsibilities

• Executes risk culture and aims for operational excellence
• Builds client relationships to meet financial needs
• Follows processes and guidelines to protect clients and bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Seattle, WA seeks a front-line client assistant to help educate clients on self-service banking and conduct cash transactions with accuracy. You will engage with clients, understand their financial priorities, and connect them to solutions that meet their goals.

The role requires strong communication, relationship building, and the ability to work weekends or extended hours at various center locations within reasonable distance. 40 hours per week with competitive benefits.