Client Banking & Relationship Advisor

Bank of America; Orland Park (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a client-focused bank associate to educate clients on self-service channels and assist with cash transactions in a busy financial center. You will engage customers, process transactions, and support colleagues to deliver a high-quality client experience.

The role requires strong communication, adaptability, and a proactive approach to sales and problem-solving, with availability to work weekends or extended hours as needed within a network of centers.

Qualifications

• High School diploma or GED required.
• Experience in financial services or sales helpful.
• Excellent communication and interpersonal skills.

Responsibilities

• Educate and assist clients with self-service transactions (mobile/online banking, ATM).
• Accurately and efficiently process cash transactions for clients.
• Develop deep conversations to understand financial goals and connect clients to suitable solutions.
• Build relationships with clients to meet financial needs and drive client experience.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Sales Experience

Education

High School Diploma or GED

Job description

Bank of America is seeking a client-focused bank associate to educate clients on self-service channels and assist with cash transactions in a busy financial center. You will engage customers, process transactions, and support colleagues to deliver a high-quality client experience.

The role requires strong communication, adaptability, and a proactive approach to sales and problem-solving, with availability to work weekends or extended hours as needed within a network of centers.