Client-Focused Banking Advisor

Bank of America; Bonney Lake (WA); On-site; USD 34,440 - 36,878; Full time

Benefits offered by this job

Benefits eligible

Paid time off

In-office career development

Job summary

Bank of America in Bonney Lake, WA seeks a client-focused Banking Center Associate to engage clients in the lobby, educate on self-service options, and process cash transactions efficiently. You will build relationships, identify financial solutions, and support colleagues across small business, lending, and investments.

You will handle cash responsibly, follow procedures, and strive to deliver exceptional service while working weekends or extended hours as needed to meet client needs.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to build and nurture relationships
• Able to identify solutions for client needs and educate on banking transactions via self-service tools

Responsibilities

• Executes the bank's risk culture and drives operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes and guidelines to act in the client and bank's best interest
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience and manages cash responsibilities

Skills

Adaptability

Communication

Client focus

Problem solving

Relationship building

Time management

Attention to detail

Education

High School Diploma / GED

Bachelor's Degree or business-related Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Bonney Lake, WA seeks a client-focused Banking Center Associate to engage clients in the lobby, educate on self-service options, and process cash transactions efficiently. You will build relationships, identify financial solutions, and support colleagues across small business, lending, and investments.

You will handle cash responsibly, follow procedures, and strive to deliver exceptional service while working weekends or extended hours as needed to meet client needs.