Client Solutions Manager - Dining - Global Business Solutions - Los Angeles

TikTok; Los Angeles (CA); On-site; USD 84,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Parental leave

Disability coverage

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Personal time

Job summary

TikTok is seeking a Client Solutions Manager in Los Angeles to lead strategic client partnerships within Global Business Solutions. You will craft media strategies, activate full-funnel campaigns, and coordinate with Product and Engineering to optimize performance.

With 4+ years in client solutions or ad tech, you will analyze data, present insights, and drive upsell opportunities while educating clients on platform updates and best practices.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or related field.
• Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key contact for day-to-day communications.
• Develop and execute media strategies tailored to client goals.
• Activate full-funnel campaigns by aligning TikTok’s solutions with client objectives.
• Educate clients on TikTok products, updates, and best practices to drive campaign success.
• Analyze campaign data to identify optimizations and upsell opportunities with actionable recommendations.
• Coordinate cross-functional teams to deliver long-term account plans and initiatives.
• Diagnose and troubleshoot client issues with Product and Engineering teams.

Skills

Client solutions

Account management

Digital advertising

AdTech

Tools

Excel

Data Studio

Job description

Client Solutions Manager - Dining - Global Business Solutions - Los Angeles

Location:

Employment Type:

Regular

Job Code:

A219375A

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Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Qualifications

Minimum Qualification(s)

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.

Preferred Qualification(s)

• Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
• Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.
• Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok’s platform capabilities through data-driven storytelling.
• Familiarity with measurement frameworks and attribution models.
• Experience diagnosing and solving technical problems in collaboration with product and engineering teams.

Job Information

The base salary range for this position in the selected city is $84000 - $172800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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