Client Solutions Intern (GBS-NA) - 2027 Summer

TikTok; Austin (CO); On-site; USD 25,000 - 39,000; Part time

Job summary

TikTok is seeking a Client Solutions Intern to support the North America Client Solutions team with dashboard creation, KPI monitoring, and reporting. You will help build new reporting views to track product adoption and business performance, while gaining hands-on experience and industry exposure.

The internship offers opportunities to learn, participate in events, and develop professionally within a fast-paced, cross-functional environment.

Qualifications

• Currently pursuing a Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics, or a related discipline.
• Strong analytical and problem-solving skills, with an interest in metrics, performance tracking, and business strategy.
• Proficiency in Excel and/or Google Sheets, including pivot tables, formulas, and charts.
• Strong attention to detail and ability to organize and analyze data accurately.
• Willingness to learn and collaborate in a fast-paced, cross-functional environment.

Responsibilities

• Support internal control processes, data organization, and reporting.
• Provide day-to-day analytical support to the Client Solutions team across key operational and strategic tasks.
• Collaborate with cross-functional teams to ensure clear, accurate, and structured reporting.
• Assist with tracking and analyzing operational and financial metrics, including budgets and purchase orders.
• Support the sales team by answering questions and clarifying product and performance metrics.
• Prepare analytical reports and strategic materials for business reviews and leadership forums.

Skills

Analytical thinking

Problem solving

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics

Tools

Excel/Google Sheets

Looker

Tableau

Power BI

Job description

Responsibilities

TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Enterprise Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.

Responsibilities

TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Enterprise Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.

As a Client Solutions Intern, you will play a key supporting role in the day-to-day operations of the North America Client Solutions team. You will be responsible for assisting in the creation and maintenance of internal dashboards, monitoring key performance metrics, and building new reporting views to help track product adoption and business performance.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:

• Support internal control processes, data organization, and reporting.
• Provide day-to-day analytical support to the Client Solutions team across key operational and strategic tasks.
• Collaborate with cross-functional teams to ensure clear, accurate, and structured reporting.
• Assist with tracking and analyzing operational and financial metrics, including budgets and purchase orders.
• Support the sales team by answering questions and clarifying product and performance metrics.
• Prepare analytical reports and strategic materials for business reviews and leadership forums.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics, or a related discipline.
• Strong analytical and problem-solving skills, with an interest in metrics, performance tracking, and business strategy.
• Proficiency in Excel and/or Google Sheets, including pivot tables, formulas, and charts.
• Strong attention to detail and ability to organize and analyze data accurately.
• Willingness to learn and collaborate in a fast-paced, cross-functional environment.

Preferred Qualifications:

• Familiarity with BI tools such as Looker, Tableau, or Power BI.
• Interest in digital media, technology, advertising, or data analytics.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request