Client Solutions Director - Analytics Platforms (Hybrid)

gen2fund.com; New York (NY); Hybrid; USD 135,000 - 190,000; Full time

Benefits offered by this job

Commission plan

Comprehensive benefits package

Job summary

Gen II Fund Services, LLC is seeking a Client Solutions Director for Sensr Analytics and DataBridge. You will lead senior client relationships, advise on platform use, and coordinate with internal teams to realize value.

Ideal candidates have fintech SaaS experience, strong Excel skills, and leadership ability. The role offers a hybrid work model and comprehensive benefits as part of Gen II's commitment to growth and client success.

Qualifications

• 8+ years in fintech or financial services with SaaS/tech exposure.
• Knowledge of performance/valuation reporting and general ledger accounting.
• Strong problem solving, judgement and decision-making skills.

Responsibilities

• Own senior client relationships and monitor client health.
• Communicate with end-users to understand needs and manage expectations.
• Architect and implement solutions to client use cases.
• Collaborate with product management to improve workflows.
• Manage, grow and mentor client success managers.

Skills

Fintech experience

SaaS/Tech services

Relationship management

Crisis management

Technical solutioning

Excel proficiency

Data ETL experience

Team management

Technical implementations

Strong communication

Education

Bachelor’s degree in Finance/Accounting/Economics or STEM

Tools

Excel

ETL/data systems

APIs

Job description

Gen II Fund Services, LLC is seeking a Client Solutions Director for Sensr Analytics and DataBridge. You will lead senior client relationships, advise on platform use, and coordinate with internal teams to realize value.

Ideal candidates have fintech SaaS experience, strong Excel skills, and leadership ability. The role offers a hybrid work model and comprehensive benefits as part of Gen II's commitment to growth and client success.