Client Solutions Director

JE Dunn Construction; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

JE Dunn Construction is seeking a Client Solutions Director in the Atlanta area to lead strategic marketing plans, manage client relationships, and drive new business opportunities. The role focuses on coordinating cross-functional teams to create compelling client communications and capture plans across defined markets.

Ideal candidates will have 10+ years in marketing or business development within construction, with strong leadership and CCS/Cosential proficiency.

Qualifications

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written.
• Presentation skills – Advanced.
• Proficiency in MS Office.
• Proficiency in Cosential – Advanced.
• Ability to follow up on inquiries in a timely manner.
• Knowledge of business objectives.
• Knowledge of organizational structure and available resources.
• Ability to quickly and effectively solve complex problems.
• Organizational skills – Advanced.

Responsibilities

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
• Prepares, presents and executes client solutions action plans for specific targets.
• Helps develop new business, sales and client relations for defined markets.
• Helps with the development of proposals, presentations and other client communications.
• Provides planning help to prospective and current clients prior to contract execution.
• Serves as a company representative on civic, business, charitable and professional organizations.
• Creates and implements strategic marketing plans for assigned areas.
• Prepares and presents monthly marketing reports to designated executives.
• Manages the development of proposals, presentations and other client communications.
• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
• Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
• Provides leadership to operations team to prepare and execute successful interviews.
• Leads the client relationship development, including ownership of client relationship in partnership with other key team members.
• Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.
• Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.
• Researches competitors’ value propositions by gathering, analyzing, and acting on market intelligence.
• Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive proactive implementation throughout the organization.

Skills

Communication skills (verbal & written

Presentation skills

MS Office

Cosential

Budget management

Business development

Leadership

Problem solving

Relationship building

Time management

Education

Bachelor’s degree in engineering/architecture/construction science/marketing/management

Relevant experience in lieu of degree

Tools

Cosential

Job description

Best People + Right Culture

These are the driving forces behind JE Dunn’s success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Key Role Responsibilities - Core

CLIENT SOLUTIONS FAMILY - CORE

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.


• Researches, qualifies and prioritizes potential customers.


• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.


• Prepares, presents and executes client solutions action plans for specific targets.


• Helps develop new business, sales and client relations for defined markets.


• Helps with the development of proposals, presentations and other client communications.


• Provides planning help to prospective and current clients prior to contract execution.


• Serves as a company representative on civic, business, charitable and professional organizations.

Key Role Responsibilities - Additional Core

CLIENT SOLUTIONS DIRECTOR

In addition, this position will be responsible for the following:

• Creates and implements strategic marketing plans for assigned areas.


• Prepares and presents monthly marketing reports to designated executives.


• Manages the development of proposals, presentations and other client communications.


• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.


• Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.


• Provides leadership to operations team to prepare and execute successful interviews.


• Leads the client relationship development, including ownership of client relationship in partnership with other key team members.


• Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.


• Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.


• Researches competitors’ value propositions by gathering, analyzing, and acting on market intelligence.


• Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.


• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive proactive implementation throughout the organization.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner


• Communication skills, verbal and written


• Presentation skills – Advanced


• Proficiency in MS Office


• Proficiency in Cosential – Advanced


• Ability to follow up on inquiries in a timely manner


• Knowledge and understanding of business objectives


• Knowledge of organizational structure and available resources


• Ability to quickly and effectively solve complex problems


• Ability to deliver quality through attention to detail


• Organizational skills – Advanced


• Listening skills


• Ability to adapt to change


• Ability to manage budgets, maximize profitability and generate future work through building relationships


• Knowledge of the financial aspects of the contracting process in the construction industry


• Knowledge and understanding of the proper use of the construction delivery processes


• Ability to prequalify and prioritize opportunities


• Ability to build relationships and collaborate within a team, internally and externally

Education

• Bachelor’s degree in engineering, architecture, construction science, marketing, management or related field (Preferred)


• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 10+ years marketing or business development or related experience (Preferred)


• 5+ years people management experience (Preferred)

Working Environment

• Valid and unrestricted drivers license required


• Must be able to lift up to 10 pounds


• May require periods of travel


• Normal office environment


• Frequent activity: Sitting, Viewing Computer Screen


• Occasional activity: Standing, Walking, Bending, Reaching above Shoulder

Benefits Information

The benefits package aligned to this position is Professional Non-Union.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

• For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***