Client Solutions Director

Socket.dev; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

JE Dunn Construction in the United States is seeking a Client Solutions Director to lead strategic marketing plans, manage client relationships, and guide proposals and communications across markets. This role emphasizes cross-functional collaboration with operations to win pursuits while delivering value and ensuring compliant processes.

The position focuses on building strategic partnerships, leading interview teams, and driving growth through client-centric strategies, inclusivity, and strong

Qualifications

• Bachelor’s degree in marketing or related field (Preferred).
• Equivalent relevant experience will be considered.

Responsibilities

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
• Prepares, presents and executes client solutions action plans for specific targets.
• Helps develop new business, sales and client relations for defined markets.
• Helps with the development of proposals, presentations and other client communications.
• Provides planning help to prospective and current clients prior to contract execution.
• Serves as a company representative on civic, business, charitable and professional organizations.
• Creates and implements strategic marketing plans for assigned areas.
• Prepares and presents monthly marketing reports to designated executives.
• Manages the development of proposals, presentations and other client communications.
• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
• Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
• Provides leadership to operations team to prepare and execute successful interviews.
• Leads the client relationship development, including ownership of client relationship in partnership with other key team members.
• Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.
• Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.
• Researches competitors’ value propositions by gathering, analyzing, and acting on market intelligence.
• Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive proactive implementation throughout the organization.

Skills

Presentation skills

MS Office

Cosential

Budget management

Relationship building

Communication skills

Strategic marketing

Team leadership

Education

Bachelor’s degree in marketing or related field

Equivalent relevant experience

Job description

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiringinspired people, giving theminteresting and challenging work, enabling themwithinnovative tools, and letting themshare in the company’s rewards, we’ve found asustainable way to growin our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Key Role Responsibilities - Core

CLIENT SOLUTIONS FAMILY - CORE

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
• Prepares, presents and executes client solutions action plans for specific targets.
• Helps develop new business, sales and client relations for defined markets.
• Helps with the development of proposals, presentations and other client communications.
• Provides planning help to prospective and current clients prior to contract execution.
• Serves as a company representative on civic, business, charitable and professional organizations.

Key Role Responsibilities - Additional Core

CLIENT SOLUTIONS DIRECTOR

In addition, this position will be responsible for the following:

• Creates and implements strategic marketing plans for assigned areas.
• Prepares and presents monthly marketing reports to designated executives.
• Manages the development of proposals, presentations and other client communications.
• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
• Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
• Provides leadership to operations team to prepare and execute successful interviews.
• Leads the client relationship development, including ownership of client relationship in partnership with other key team members.
• Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.
• Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.
• Researches competitors’ value propositions by gathering, analyzing, and acting on market intelligence.
• Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive proactive implementation throughout the organization.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written
• Presentation skills – Advanced
• Proficiency in MS Office
• Proficiency in Cosential – Advanced
• Ability to follow up on inquiries in a timely manner
• Knowledge and understanding of business objectives
• Knowledge of organizational structure and available resources
• Ability to quickly and effectively solve complex problems
• Ability to deliver quality through attention to detail
• Organizational skills – Advanced
• Listening skills
• Ability to adapt to change
• Ability to manage budgets, maximize profitability and generate future work through building relationships
• Knowledge of the financial aspects of the contracting process in the construction industry
• Knowledge and understanding of the proper use of the construction delivery processes
• Ability to prequalify and prioritize opportunities
• Ability to build relationships and collaborate within a team, internally and externally

Education

• Bachelor’s degree in engineering, architecture, construction science, marketing, management or related field (Preferred)
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 10+ years marketing or business development or related experience (Preferred)
• 5+ years people management experience (Preferred)

Working Environment

• Valid and unrestricted drivers license required
• Must be able to lift up to 10 pounds
• May require periods of travel
• Normal office environment
• Frequent activity: Sitting, Viewing Computer Screen
• Occasional activity: Standing, Walking, Bending, Reaching above Shoulder

Benefits Information

The benefits package aligned to this position is Professional Non-Union.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities.

For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)