Senior Client Solutions Manager

JE Dunn; Tulsa (OK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Professional Non-Union

Job summary

JE Dunn in Tulsa, OK seeks a Senior Client Solutions Manager to lead client solutions initiatives, coordinate marketing efforts, and develop strategic community relations. You will research prospects, manage records, and execute targeted action plans that align with JE Dunn's goals.

The role requires 8+ years in marketing or business development within the building industry and 2+ years of people management, with travel as needed. A valid license and strong communication skills are essential.

Qualifications

• 8+ years marketing or business development experience in the building industry or related field.
• 2+ years people management experience.
• Valid driver’s license required.
• Must be able to lift up to 10 pounds and travel as needed.
• Normal office environment with occasional field activities.

Responsibilities

• Performs active client solutions, marketing and public relations activities to meet client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports on client contacts and activities.
• Prepares and executes client solutions action plans for targets.
• Develops proposals, presentations, and other client communications.
• Plans marketing resources and budgets for client solutions.
• Builds relationships with internal and external partners to position JE Dunn.
• Leads client development relationship navigation and participates in industry boards.

Skills

Client relationship management

Strategic thinking

Executive communication

Cross-functional collaboration

Budget management

Market research

Proficiency in MS Office

Cosential

Education

Bachelor’s degree or equivalent in a related field

Tools

Cosential

MS Office

Job description

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Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiringinspired people, giving theminteresting and challenging work, enabling them withinnovative tools, and letting themshare in the company’s rewards, we’ve found asustainable way to growin our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Role Summary

The Senior Client Solutions Manager will perform active client solutions and partner with marketing on proposals and community relations activities to implement the goals of client solutions. This position will be responsible for researching potential customers, coordinating records and reports, and executing client solution action plans for specific targets. In addition this position will develop and execute strategic business plans, community relations, public relations and client development activities. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions within defined limits of authority and consults supervisor on other decisions
• Career Path: Client Solutions Director

Key Role Responsibilities - Core

CLIENT SOLUTIONS FAMILY - CORE

• Performs active client solutions, marketing and public relations activities in support of client solutions goals.
• Researches, qualifies and prioritizes potential customers.
• Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
• Prepares, presents and executes client solutions action plans for specific targets.
• Helps develop new business, sales and client relations for defined markets.
• Helps with the development of proposals, presentations and other client communications.
• Provides planning assistance to prospective and current clients prior to contract execution.
• Serves as a company representative on civic, business, charitable and professional organizations.

Key Role Responsibilities - Additional Core

SENIOR CLIENT SOLUTIONS MANAGER

In addition, this position will be responsible for the following:

• Defines and implements strategic plans to successfully achieve client solutions opportunities within the region or area to which he/she is are assigned.
• Builds and maintains a professional network and is actively engaged in that network.
• Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
• Manages and performs client solutions, marketing and public relations activities in support of regional and/or corporate client solutions goals.
• Plans and manages the allocation of marketing department resources (expenses, time).
• Creates relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
• Demonstrates willingness and ability to work collaboratively and cross-functionally to obtain information or solve problems in support of the team’s goals.
• Leads or supports the client development relationship navigation process.
• Participates on industry, community boards, and committees.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).
• Proficiency in MS Office.
• Proficiency in Cosential (Advanced).
• Ability to follow up on inquiries in a timely manner.
• Knowledge and understanding of business objectives.
• Knowledge of organizational structure and available resources.
• Ability to quickly and effectively solve complex problems.
• Ability to deliver quality through attention to detail.
• Organizational skills.
• Ability to adapt to change.
• Ability to present a positive disposition, professional attitude and maintain composure and constructive interpersonal relationships under pressure.
• Ability to manage budgets, maximize profitability and generate future work through building relationships.
• Ability to build relationships and collaborate within a team, internally and externally.
• Understands business acumen and financial aspects of the contracting process in the construction industry
• Ability to gather, analyze, and act on market intelligence related to our competitors’ value propositions.
• Ability to organize and assist project teams in preparation for presentation to clients, business partners, community organizations

Education

• Bachelor’s degree in engineering, architecture, construction science, marketing, management or related field (Required).
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 8+ years marketing or business development experience in the building industry or related experience (Preferred)
• 2+ years people management experience (Preferred)
• Valid and unrestricted drivers license required
• Must be able to lift up to 10 pounds
• May require periods of travel
• Normal office environment
• Frequent activity: Sitting, Viewing Computer Screen
• Occasional activity: Standing, Walking, Bending, Reaching above Shoulder

Benefits Information

The benefits package aligned to this position is Professional Non-Union.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts

About JE Dunn

JE Dunn participates in the Electronic Employment Eligibility Verification Program.

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma