Client Solutions & Delivery Team Lead

WSC Sports; New York (NY); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Equity

100% health insurance coverage

401K matching

Weekly catered lunches

Annual streaming service subscription

Team activities and sports events

Job summary

A leading AI-driven sports content technology company in New York is seeking an experienced Delivery Manager to lead the US Delivery & Client Solutions team. You will manage complex projects for major clients, ensuring high-quality execution and timely delivery. The ideal candidate has 3–5+ years in delivery or technical account management, strong experience in API and system integrations, and excellent communication skills. This role offers a competitive salary and an array of attractive benefits.

Qualifications

• 3–5+ years in Delivery, Technical Account Management, or similar roles.
• 2+ years leading teams or managing delivery initiatives.
• Proven experience with multi-month, cross-functional technical projects.

Responsibilities

• Lead and manage the US Delivery & Client Solutions team.
• Coordinate complex client projects ensuring quality and timely delivery.
• Serve as technical authority for integrations and strategic accounts.

Skills

Delivery management

Technical account management

Project management

API integrations

Stakeholder communication

Education

Technical or business degree

Tools

Project management tools

Job description

Overview

WSC Sports, the pioneer in AI-powered content technology, empowers more than 460 clients worldwide to connect with their fans through AI-tailored sports content experiences. Our platform automates content creation, management, and distribution, enabling media rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.

You'll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies. At WSC Sports, you have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN - and that''s just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.

What You’ll Do

Lead and scale the US Delivery & Client Solutions team, managing Delivery Managers responsible for the end-to-end onboarding, integration, and launch of WSC Sports’ advanced products across our global client base, including major leagues, broadcasters, and platforms.

Own execution quality across complex client projects, ensuring solutions are delivered on time, on scope, and built to scale. Serve as a senior escalation point and technical authority for complex integrations and strategic accounts.

Responsibilities

• Lead, mentor, and manage a team of technical project managers and delivery specialists.
• Own and improve delivery workflows, documentation, and operational processes.
• Identify and remove blockers impacting timelines, quality, or team performance.
• Partner with senior global stakeholders across Product, Engineering, Revenue, and Operations to align priorities and drive execution.

Client Delivery

• Own end-to-end delivery for onboarding, implementations, custom integrations, and new product or vertical launches.
• Act as the senior technical point of contact for strategic clients and executive-level engagements.
• Define and manage scope, timelines, milestones, KPIs, and success criteria.
• Ensure delivery balances technical feasibility, scalability, and business impact.

Technical & Product Collaboration

• Serve as a subject matter expert on the WSC Sports platform and its implementation.
• Maintain strong technical fluency across APIs, integrations, video workflows, data validation, and system architecture.
• Bridge technical and business stakeholders by translating complex system concepts into clear, actionable discussions.
• Partner with Product teams to improve delivery processes and support scalable product adoption.

Requirements

What You’ll Need

• 3–5+ years in Delivery, Technical Account Management, Solutions Engineering / Architecture, Project Management, or similar client-facing technical roles.
• 2+ years leading people and/or owning complex delivery initiatives.
• Proven experience delivering multi-month, cross-functional technical projects for external clients.
• Background in B2B SaaS, technology, or sports technology.
• Strong technical foundation in APIs, system integrations, and web / platform architecture.
• Excellent stakeholder communication skills, including presenting technical topics to non-technical audiences.

Bonus Points

• Experience in video, media, streaming, or sports tech platforms.
• Project management certification (Scrum, PMP, etc.) or technical / business degree.

Compensation, Benefits And Perks

The salary range for this role is $140,000 – $160,000.

Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, the candidate’s qualifications, skills, experience and education.

On top of the base salary, the benefits available for this position are:

• Equity – We’re all in this together so we want to share the rewards
• 100% health insurance coverage on selected plans for medical, dental and vision
• 401K matching automatically.
• Weekly catered lunches
• Annual subscription to a streaming service of your choice
• Plenty of fun team activities and sports events