Client Solutions Banker - Digital & Sales Driven

Northwest Bank; New Albany (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Northwest Bank is seeking an energetic Universal Banker in New Albany, OH. You will greet customers, assess their needs, and guide them to the right banking solutions while delivering outstanding service.

The role requires handling a variety of transactions, identifying cross-sell opportunities, and collaborating with Financial Advisors and other specialists to fulfill customer requirements. Prior banking or retail experience is preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Less than one year Banking/retail experience preferred.
• Less than one year Sales or Customer Service experience preferred.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers as they enter the Financial Center and guide their experience.
• Build new relationships and deepen existing ones while delivering exceptional service.
• Process deposits, payments, checks for cashing, and other transactions accurately and efficiently.
• Identify cross-sell opportunities and refer to experts when needed.
• Meet financial objectives for individual and team goals and ensure compliance with policies.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Bank is seeking an energetic Universal Banker in New Albany, OH. You will greet customers, assess their needs, and guide them to the right banking solutions while delivering outstanding service.

The role requires handling a variety of transactions, identifying cross-sell opportunities, and collaborating with Financial Advisors and other specialists to fulfill customer requirements. Prior banking or retail experience is preferred.