Client Solutions Banker

Bank of America; California (MO); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a client-focused team member to engage clients in-branch, educate them on self-service tools, and process cash transactions accurately. The role emphasizes building relationships, following procedures, and connecting clients to solutions while ensuring regulatory compliance.

The ideal candidate will be a motivated self-starter with strong communication skills, willing to work weekends, and able to learn new technology platforms.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively with colleagues to meet client needs.
• Demonstrates passion and drive to improve clients' financial lives.
• Identifies solutions for new and existing clients based on their needs.
• Communicates clearly and confidently with all clients.
• Learns and adapts to new information and technology platforms.
• Educates clients on using self-service banking (ATM/online/mobile).
• Applies critical thinking to meet client needs.
• Follows processes and regulations in daily activities.
• Manages time and capacity efficiently.
• Focuses on results while acting in the client's best interest.
• Willing to work weekends/extended hours within reasonable distance.
• Mandarin language required.

Responsibilities

• Engage clients in the lobby and educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet financial needs and connect clients to solutions.
• Assist clients while following laws and bank guidelines.
• Drive the client experience and manage center traffic and calls.
• Support relationships with experts in small business, lending, and investments.

Skills

Enthusiastic self-starter

Collaborates effectively

Strong client focus

Mandarin

Education

High School Diploma / GED

Job description

Bank of America is seeking a client-focused team member to engage clients in-branch, educate them on self-service tools, and process cash transactions accurately. The role emphasizes building relationships, following procedures, and connecting clients to solutions while ensuring regulatory compliance.

The ideal candidate will be a motivated self-starter with strong communication skills, willing to work weekends, and able to learn new technology platforms.