Client Solutions Associate (Spanish Bilingual)

PCI Brand; Las Vegas (NV); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Annual Discretionary Bonus

Earned Safe & Sick Time (ESST)

Paid Maternity & Paternity Leave

Paid Time Off (PTO) & 8 Paid Holidays

Donation Matching & Paid VolunteerTime

401(k) Match – 100% of your deferrals

Tuition Reimbursement & Student Loan M

Job summary

PCI Brand in Las Vegas, NV is hiring a Client Solutions Associate (Spanish bilingual) to support customers through the loan and contract journey. The role requires in-office presence and offers a Tuesday–Saturday shift from 1:00pm to 10:00pm PST, with Sundays and Mondays off.

Starting pay ranges from $21 to $25 per hour, reflecting experience and location. You will verify identities, explain terms, and deliver real-time support while maintaining a high standard of customer care and problem

Qualifications

• Must be bilingual in Spanish and English with strong written and verbal communication.
• Experience in customer service or client-facing roles.
• High school diploma or GED required.

Responsibilities

• Be the primary contact for inbound calls, applications, and electronic credit submissions.
• Verify client identities and clearly explain financing terms to build trust.
• Provide real-time technical assistance and troubleshoot application and contract issues.
• Resolve account questions, concerns, and disputes promptly and professionally.
• Review loan and contract details to ensure accuracy and customer satisfaction.

Skills

Bilingual Spanish-English

Customer service

Communication skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Client Solutions Associate (Spanish Bilingual)

Job Category: Client Services

Requisition Number: CLIEN001520

• Posted : October 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

9911 Covington Cross Dr
Suite 190
Las Vegas, NV 89144, USA

• Pay or shift range: $21 USD to $25 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Client Solutions Associate (SPANISH BILINGUAL)

Must be in the Las Vegasarea and have a reasonable commute to Las Vegas, NV due to in-office requirements.

SCHEDULE: Full-Time, Tuesday - Saturday, 1:00pm - 10:00pm PST, Sunday & Monday: OFF

COMPENSATION: Starting Pay $21 – $25 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.)

WHO WILL SHINE IN THIS ROLE

Are you looking for an opportunity to make a meaningful impact by helping people and solving problems? PCI is seeking a Spanish Bilingual Client Support Associate who is client-focused, detail-oriented, and eager to support customers in a dynamic environment.You’ll play a key role in supporting our clients through each step of their account journey – providing clear guidance, resolving questions, and ensuring a positive experience.

This is an exciting opportunity to gain hands-on experience in a client service setting and contribute to the success of a fast-paced team where you can grow your career in a financial service and customer solutions.

WHAT YOU’LL DO

• Serve as the primary point of contact for inbound calls, phone applications, and electronic credit submissions.
• Verify client identities and clearly explains financing terms to build trust and understanding.
• Provide real-time technical assistance and troubleshooting for customers navigating application and contract issues.
• Deliver exceptional service by resolving account questions, concerns, and disputes promptly and professionally.
• Review and confirm loan and contract details to ensure accuracy and customer satisfaction.

WHAT WE’RE LOOKING FOR

Must-Have Qualifications:

• High School diploma or GED.
• Previous experience in a customer service or client-facing role.
• Bilingual fluency in Spanish and English with strong written and verbal communication skills.

Nice to have but not Required! (We’ll train you!):

• Experience in a call center or high-volume support environment.
• Proficiency in Microsoft Office software.

LOCATION & WORK SETTING

• Office Address: 9911 Covington Cross Dr, Las Vegas, NV 89144
• Schedule: Full-Time, Tuesday - Saturday, 1:00pm - 10:00pm PST, Sunday & Monday: OFF
• Work Setting: In-Office

COMPETITIVE COMPENSATION & BENEFITS

• Starting Pay: $21 - $25 per hour.
  • The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

PCI offers competitive and comprehensive benefits including medical, dental, vision, short-term disability, long-term disability, and voluntary benefits.

Additional Perks that Go the Extra Mile:

• Annual Discretionary Bonus
• Earned Safe & Sick Time (ESST)
• Paid Maternity & Paternity Leave
• Paid Time Off (PTO) & 8 Paid Holidays
• Donation Matching & Paid Volunteer Time
• 401(k) Match – 100% of your deferrals up to 5%
• Tuition Reimbursement & Student Loan Match Program

EQUAL EMPLOYMENT OPPORTUNITY

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at [e-mail].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.