Client Solutions Advisor - Banking

Bank of America; Pittsburgh (Allegheny County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Bank of America is seeking a Client Service Representative to engage customers in the lobby, educate on self-service options, and handle basic transactions accurately. You will assist clients with mobile and online banking, and ATM usage, building trust through attentive service.

The role focuses on relationship building, cash handling, and adherence to bank policies while delivering a friendly, efficient experience that supports clients’ financial goals. Weekend availability is required.

Formación

• Required: enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships and deliver client value.
• Passion, commitment and drive to deliver a great client experience.
• Able to identify solutions for new and existing clients.

Responsabilidades

• Executes bank risk culture and aims for operational excellence.
• Builds relationships to meet clients' financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments, and outbound calls efficiently.
• Drives the client experience.
• Handles cash responsibilities.

Conocimientos

Customer focus

Sales aptitude

Communication

Problem solving

Time management

Self-starter

Adaptability

Educación

Bachelor's Degree

Associate’s Degree

Descripción del empleo

Bank of America is seeking a Client Service Representative to engage customers in the lobby, educate on self-service options, and handle basic transactions accurately. You will assist clients with mobile and online banking, and ATM usage, building trust through attentive service.

The role focuses on relationship building, cash handling, and adherence to bank policies while delivering a friendly, efficient experience that supports clients’ financial goals. Weekend availability is required.