Client Solutioning Lead - Multinational Corporations - Executive Director

JPMorganChase; Chicago (IL); On-site; USD 200,000 - 350,000; Full time

Job summary

JPMorgan Chase in Chicago seeks an Executive Director in Commercial Banking Payments to lead a national team and craft complex, client-centric payment solutions. You will partner with Sales, shape pricing, guide product roadmaps, and drive market growth in a fast-paced, collaborative environment.

The role requires strong leadership, strategic thinking, and deep payments domain knowledge to win profitable client engagements.

Qualifications

• 10+ years of experience leading cross-functional solution teams.
• Extensive experience facilitating sales cycle activities.
• Proven ability to structure complex client solutions.

Responsibilities

• Lead a national team of Payables, Receivables, and Digital Client Solutions specialists.
• Develop end-to-end product solution strategies and processes.
• Partner with Sales on strategic pricing for deals; advise on RFPs.
• Govern client feedback flow to Product teams.
• Influence product roadmap, vision, development, risk management, and growth targets.
• Monitor market trends and identify differentiation opportunities.

Skills

Leadership & people management

Sales cycle optimization

Strategic product & pricing

Stakeholder collaboration

Job description

Are you a payments leader who can partner with Sales to win profitable solutions?

As an Executive Director in Commercial Banking Payments, you’ll bring deep product and sales-cycle expertise to craft complex, customer-centric solutions, equip Sales, solve challenging problems, and capture market opportunities in a fast-paced, collaborative environment.

Job responsibilities

• Leads a national team of Payables, Receivables and Digital Client Solution Specialists focused on delivering robust payments knowledge to identify, create and pitch profitable, client-tailored solutions.
• Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
• Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses
• Manages the collection of client feedback and oversees the delivery of feedback to Product teams
• Influences the product roadmap, vision, development, execution, risk management, and business growth targets
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
• Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field