Client Solution Architect

Zones, Inc; Atlanta (GA); Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player seeks a Client Solutions Architect to drive digital transformation for enterprise clients. This role involves acting as a trusted advisor, providing insights on IT solutions in Data Center, Networking, and Security. You'll develop relationships with key stakeholders, manage sales pipelines, and ensure customer satisfaction through effective communication and strategic consulting. With a focus on innovation and collaboration, this position offers a chance to engage with cutting-edge technology and contribute to impactful projects. If you're passionate about IT and ready to elevate your career, this opportunity is perfect for you.

Benefits

Medical/dental/vision coverage

Life insurance

401(k) with matching

Paid time off

Qualifications

• 12+ years of pre-sales experience in IT infrastructure services.
• Strong communication skills for presenting technology recommendations.

Responsibilities

• Act as a Trusted Advisor for clients navigating digital transformation.
• Manage revenue growth through client acquisition and satisfaction.

Skills

Pre-sales experience

Networking expertise

Cloud solutions

Data Center knowledge

Security products

Communication skills

Relationship building

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Bachelor’s degree in Business

Job description

Company Overview: When it comes to IT solution providers, there are many choices. But for providers with innovative and differentiating end-to-end service offerings, there is really only one: Zones – First Choice for IT. Zones is a global solution provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise (MBE) operating for over 35 years, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries and leveraging a robust portfolio with high certifications from partners like Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones excels in building digital infrastructures that transform business operations. Follow Zones, LLC on Twitter @Zones, LinkedIn, and Facebook.

Position Overview: To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities. As a Client Solutions Architect (CSA), you will work with enterprise clients in the Central Region, responsible for initiating, solutioning, and delivering IT solutions with expertise in Data Center, Networking, Security, Cloud, and Digital Workplace solutions.

What You’ll Do as a Client Solutions Architect:

• Act as a Trusted Advisor to help clients navigate their digital transformation by understanding their business, IT architecture, and initiatives, developing relationships with key stakeholders.
• Responsibilities include: providing insights on Data Center, Networking, and Security products; identifying opportunities in Digital Workplace, Cloud & Data Center, NextGen Networking, and Cybersecurity; managing revenue growth through client acquisition, retention, and satisfaction; and achieving operational/margin targets.
• Travel to meet clients and partners at short notice, approximately 50%, with flexibility for short-term travel constraints.
• Attend sales enablement sessions, contribute insights, and evangelize new technologies and trends.
• Identify sales opportunities, manage pipelines, qualify opportunities, and collaborate with solutioning experts for discovery and proposal development.
• Develop pricing, create technical documents, and establish relationships with OEM and delivery partners.
• Prepare design documents and presentations, conduct solution sessions, and develop joint go-to-market plans with OEMs.
• Work with delivery partners to ensure competitive pricing and align with client CIO/CTO agendas.
• Build and maintain technical relationships within accounts, perform short-term billable engagements, and ensure customer satisfaction.
• Support other sales activities and regional practices, maintaining accurate pipeline and activity reports.

What You Will Bring to the Team:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; equivalent experience acceptable.
• Minimum 12 years of pre-sales experience in IT infrastructure services in enterprise environments.
• Excellent communication skills, with experience presenting technology recommendations from a business perspective.
• Understanding of industry, market, competitors, and partner capabilities.
• Ability to communicate effectively with clients and colleagues, with a professional and courteous attitude.
• Ability to travel approximately 50% of the time.
• Focused expertise in Networking, with the ability to lead opportunities in Digital Workplace, Cloud, Data Center, and Security.
• Experience in strategy and technology consulting, applying technology to strategic business problems, and knowledge of cloud offerings.

#LI-LM1 #LI-Remote

Benefits: Zones offers comprehensive benefits including medical/dental/vision coverage, life insurance, 401(k) with matching, paid time off, and more. As a diverse community and an equal opportunity employer, we value inclusion and support our team’s growth. Work at Zones means engaging on the cutting edge of IT innovation in a collaborative culture. If you’re passionate about tech and eager to grow your career, Zones is the place for you!

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Zones participates in E-Verify to confirm employment eligibility.