Client Services & Volunteer Programs Coordinator

The Salvation Army North & Central Illinois Division; Columbia Township (MO); On-site; USD 20,000 - 29,000; Full time

Job summary

The Salvation Army North & Central Illinois Division's Columbia Corps is seeking a full-time Client Services Assistant to coordinate emergency assistance and holiday programs in Columbia, Missouri.

You will assess eligibility, take applications, issue vouchers and Baby Pantry items, manage client files, support visitors, and train volunteers to deliver compassionate service. This role emphasizes documentation and community resource connections.

Qualifications

• High School Diploma or GED required.
• Excellent written and oral communication skills.
• Strong leadership and organizational skills.
• Ability to work with diverse cultures.
• Valid driver’s license and TSA MVR check.

Responsibilities

• Take applications and assess eligibility for emergency assistance and holiday services.
• Provide vouchers and Baby Pantry items when funds are available.
• Maintain documentation for services, requests, and statistics.
• Offer clerical support and assist visitors in the office.
• Organize, train, and manage volunteers for Columbia Corps.

Job description

The Salvation Army North & Central Illinois Division's Columbia Corps is seeking a full-time Client Services Assistant to coordinate emergency assistance and holiday programs in Columbia, Missouri.

You will assess eligibility, take applications, issue vouchers and Baby Pantry items, manage client files, support visitors, and train volunteers to deliver compassionate service. This role emphasizes documentation and community resource connections.