Client Services Trainee — Financial Transactions

American Century Investments; United States; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid work schedule

Bonus plan

401k with company match

Tuition reimbursement

Mentorship program

Job summary

American Century Investments is seeking a diverse group of professionals for its Client Services Representative training program in Kansas City, MO. You will interact with clients, assist with account establishments across registration types, and handle a range of transactions during the 12-week training period.

This non-exempt role pays $21.63 per hour, with overtime as needed, and offers a hybrid schedule after training. Applicants must be authorized to work in the U.S.

Qualifications

• Associate degree or some college preferred.
• Previous client service experience.
• Proficiency using multiple computer applications/programs simultaneously.
• Ability to successfully complete pre-employment testing.

Responsibilities

• Handle client requests and transactions with accuracy and timeliness.
• Assist with account establishments across multiple registration types.
• Participate in a training program and apply learned skills on the job.
• Maintain professional written and verbal communication with clients.

Skills

Client service

Multi-tasking

Typing speed 40 wpm

Strong communication

Research skills

Education

Associates degree or some college

Job description

American Century Investments is seeking a diverse group of professionals for its Client Services Representative training program in Kansas City, MO. You will interact with clients, assist with account establishments across registration types, and handle a range of transactions during the 12-week training period.

This non-exempt role pays $21.63 per hour, with overtime as needed, and offers a hybrid schedule after training. Applicants must be authorized to work in the U.S.