Client Services Team - Williamsburg

SLT (Strengthen - Lengthen - Tone); New York (NY); On-site; Part time

Job summary

SLT is seeking enthusiastic individuals to join the Client Services Team at their new Williamsburg studio opening in summer 2025. The role focuses on providing exceptional customer service, engaging with clients, and assisting in the day-to-day operations of the fitness studio. Candidates should be passionate about fitness and able to thrive in a fast-paced environment. Flexible scheduling and experience with client management software are pluses. Join a growing team dedicated to fitness and community!

Benefits

Free drop-in classes at any SLT location

Discounts on wellness services in NYC

Retail discount

Qualifications

• Must have superior customer service skills.
• Must be highly organized.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and engage clients in a positive manner.
• Provide highest level of customer service and hospitality.
• Assist in studio operations and ensure cleanliness.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Tools

Mariana Tek

Job description

Join to apply for the Client Services Team - Williamsburg role at SLT (Strengthen - Lengthen - Tone)

1 day ago Be among the first 25 applicants

Join to apply for the Client Services Team - Williamsburg role at SLT (Strengthen - Lengthen - Tone)

Reports To: L-Train Area Manager

Employment Status: Part Time/Non-Exempt

Location: SLT Williamsburg

SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our **BRAND NEW WILLIAMSBURG STUDIO OPENING SUMMER 2025!! Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam!

Key Responsibilities

• Greet and engage clients in a positive and friendly manner
• Provide the highest level of client/customer service and hospitality to all clients/prospective clients
• Share pricing and class information with prospective clients
• Drive new client conversion by following SLT's In Studio Sales Strategy Protocols
• Deliver Megaformer machine demos to new clients
• Complete studio tours with new clients
• Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
• Ensure complete knowledge of Mariana Tek system
• Assist Management with day-to-day operations of the studio
• Ensure prompt response to studio emails; notify Studio Manager if needed
• Understand SLT product knowledge, policies and procedures for retail operations
• Complete basic Megaformer machine maintenance
• Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
• Assist in retail inventory at the end of the month
• Complete opening and/or closing checklists
• Perform other studio duties as needed
  
  

Qualifications

• Mariana Tek software experience a plus
• Leadership experience a plus
• Must have superior customer service skills
• Must have excellent interpersonal skills and a service-oriented outlook
• Must be highly organized
• Ability to work independently as well as on a team
• Should have a strong ability to communicate clearly with team members, clients and senior management
• Must be able to move and/or lift heavy items, up to 50 lbs.
  
  

Work Requirements

• Must be available to work:
• Minimum of two shifts per week; minimum 4 hours each
• Ability to work flexible hours; early morning/late night/weekends
• Some holidays (open year-round)
• Please indicate your week over week availability as specifically as possible in the questions attached
  

PERKS

• Free drop-in classes at any SLT location
• Drop in partnerships at various fitness studios around NYC
• Discounts on wellness services in NYC
• Retail Discount
  
  

SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Health, Wellness & Fitness

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