Client Services Specialist - Social Welfare & Referrals

The Salvation Army USA Southern Territory; Tuscaloosa (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

The Salvation Army – Tuscaloosa, AL Corps is seeking a Social Services Worker to provide assistance with food, lodging, clothing, furniture and financial support. You will interview clients to assess needs, document records, and connect clients with community agencies while upholding program policies.

Working in a dynamic office environment, you will also handle phone calls and greet visitors, ensuring professional, compassionate service in line with organization values.

Qualifications

• High school diploma or G.E.D. required.
• Two years’ experience in a social or public service environment with experience assisting the public.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Interviews clients to determine need and eligibility to receive services.
• Prepares accurate and complete client records.
• Refs clients to community agencies and maintains effective working relationships with the same.
• Ensures compliance with program policies and procedures.
• Answers phones and greets visitors.

Education

High school diploma or G.E.D.

Job description

The Salvation Army – Tuscaloosa, AL Corps is seeking a Social Services Worker to provide assistance with food, lodging, clothing, furniture and financial support. You will interview clients to assess needs, document records, and connect clients with community agencies while upholding program policies.

Working in a dynamic office environment, you will also handle phone calls and greet visitors, ensuring professional, compassionate service in line with organization values.