Client Services Specialist – Part-Time Shelter Support

Rockingham Harrisonburg SPCA; Virginia (MN); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Hill’s Pro Staff Feeding program

Discount offerings to local businesses

PTO accrual

Job summary

Rockingham Harrisonburg SPCA in Harrisonburg, VA is seeking a part-time Client Services Representative to provide courteous, informative service to clients, handle intakes and outcomes, and support daily shelter operations. The role requires working onsite, weekend/holiday availability, and comfort with animals.

Proficiency in Microsoft Office and Google tools is expected, with bilingual ability preferred. Responsibilities include processing adoptions, answering inquiries, handling payments, and

Qualifications

• Experience in customer service and interacting with the public.
• Ability to juggle multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently with good judgment.
• Proficiency with Microsoft Office and Google apps.

Responsibilities

• Process intakes and outcomes and maintain animal records.
• Answer phones and handle inquiries with thorough results.
• Assist with payments, receipts, and bookkeeping tasks.
• Maintain a clean, inviting client area and support volunteers and staff.
• Support admission, scheduling, and foster activities as needed.

Skills

Animal handling

Customer service

Communication

Organizational skills

Bilingualism

Tools

Microsoft Office

Google Workspace

Job description

Rockingham Harrisonburg SPCA in Harrisonburg, VA is seeking a part-time Client Services Representative to provide courteous, informative service to clients, handle intakes and outcomes, and support daily shelter operations. The role requires working onsite, weekend/holiday availability, and comfort with animals.

Proficiency in Microsoft Office and Google tools is expected, with bilingual ability preferred. Responsibilities include processing adoptions, answering inquiries, handling payments, and